FCC 19-72A1 Compliance Checklist: Ensure Your Business is Compliant
As a business owner, ensuring compliance with the Federal Communications Commission (FCC) rules and regulations is essential to avoid costly fines and penalties. In 2019, the FCC released the 19-72A1 Compliance Checklist to help businesses ensure they are following the rules. This article will provide...
Wide Area Network, Unified Communications
The Best Internet Service Providers of 2023: Reviews and Rankings
In today's world, having access to a fast and reliable internet connection is essential. Whether it's for work, entertainment, or staying in touch with friends and family, we all need an internet service provider (ISP) we can rely on. With so many options available, choosing...
Understanding FCC 19-72A1: Overview, Changes & Impact
The Federal Communications Commission (FCC) is an independent government agency in the United States responsible for regulating interstate and international communications by radio, television, wire, satellite, and cable. In August 2019, the FCC released a new rulemaking document called FCC 19-72A1, which aimed to modernize...
Get Reliable Support for Your POTs Replacement
As the world becomes more technologically advanced, it is no surprise that traditional phone lines are being phased out in favor of modern, more advanced systems. If you are one of the many people looking to replace your old Public Switched Telephone Network (POTs) with...
Top ISPs in 2023: A Comprehensive Comparison
In this day and age, the Internet has become an essential part of our daily lives. From work to entertainment, we rely on the Internet for almost everything. However, not all Internet Service Providers (ISPs) are created equal. In this article, we will be comparing...
Common POTs Replacement Problems and How to Fix Them
Introduction When it comes to replacing POTs (Plain Old Telephone Service) lines, many people encounter common problems that can be frustrating and difficult to solve. These problems can include issues with wiring, configuration, and compatibility. In this article, we will discuss some of the most...
Zoom Room Security: Best Practices for Remote Collaboration
As remote work becomes increasingly popular, video conferencing tools such as Zoom have become vital for remote collaboration. However, the more reliant we become on such tools, the more we must ensure that we take necessary measures to safeguard the security and privacy of our...
POTs Replacement Cost: How Much Should You Expect to Pay?
If you're looking to replace your Plain Old Telephone System (POTs), you may be wondering how much it will cost. The answer depends on various factors, including the type of replacement system you choose, the number of phone lines you need, and the size of...
The Role of Technology in Contact Center Strategies
As customer service becomes a key differentiator for businesses across industries, the contact center has become an increasingly important part of the customer experience. Today, businesses need to provide exceptional customer service across a growing number of channels while maintaining operational efficiency and cost-effectiveness. This...
Hosted PBX vs POTs Replacement: Which Is Right for Your Business?
As your business grows, it is important to upgrade your communication systems to keep up with the demands of your clients and customers. One of the biggest decisions you will need to make is whether to go with a hosted PBX or to replace your...
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