A virtual CIO in 2023 can help your business and why you should care
Using a virtual CIO does not have to be a remote individual, often it is a fractional, seasoned executive hired to support an organizational change. In the past 24 months, more companies have experience executive shift due to M&A, departures, promotions and more leaving a…
Contact Center Consultants in Boston
Over the last ten years, contact center technology has advanced exponentially as legacy systems were replaced with cloud-native contact center as a service (CCaaS) platforms. In parallel to the growth of CCaaS, the popularity of social media exploded and Omni-Channel became a key feature of…