IXPs in the US and Internet Peering
Internet Exchange Points (IXPs) are the backbone of the modern internet, enabling direct traffic exchange between ISPs, CDNs, and cloud providers to reduce latency, enhance performance, and cut costs. In the US, IXPs like Mass-IX in Boston and DE-CIX New York drive connectivity, supporting cloud, 5G, and AI-powered networks. This comprehensive guide by Macronet Services explores their historical evolution, technical operations, and economic impact, detailing their distribution across states like California (25 IXPs) and Texas (18 IXPs). With insights into growth trends, challenges like the digital divide, and future innovations, this article equips CIOs and IT leaders with strategic knowledge to optimize network infrastructure in 2025 and beyond.
Top Tips for a Winning Agentic AI Contact Center for 2025
Top Tips for a Winning Agentic AI Contact Center for 2025 The best options for deploying Agentic AI Contact Centers are to evaluate, test and use sample data to simulate a conversational experience prior to a decision. Agent AI can produce an Omnichannel on steroids…
Explainable AI Tools: Solving Transparency, Trust, and Compliance Challenges in AI
As artificial intelligence (AI) continues to transform industries, from healthcare to finance to autonomous systems, its complexity often creates a barrier to trust and adoption. Many AI models, particularly advanced ones like deep neural networks, operate as “black boxes,” delivering results without clear insight into…
Network Design for the AI Era
Table of Contents Introduction 1.1 What is a Global WAN? 1.2 Importance in the AI Era 1.3 Purpose and Audience of This Guide Understanding the Requirements 2.1 Assessing Business Needs for AI 2.2 Current Network Assessment 2.3 Future-Proofing for AI and Cloud Planning the Network…
Tier 1 ISPs: A Comprehensive Guide to Global Internet Connectivity
Tier 1 ISPs represent the pinnacle of the internet hierarchy, distinguished by their ability to access every network on the global internet without purchasing IP transit. This capability stems from their extensive settlement-free peering agreements with other Tier 1 ISPs, forming a tightly knit ecosystem that…
Starlink vs. OneWeb: The Ultimate Showdown for Satellite Internet Dominance
The quest for global internet connectivity via satellite has sparked fierce competition between Starlink and OneWeb, two trailblazers in the satellite internet industry. Leveraging Low Earth Orbit (LEO) satellite constellations, both companies aim to deliver high-speed, low-latency broadband to every corner of the planet, from…
How Platform-as-a-Service Powers AI Solutions in Telecom
Telephony solutions are now changing at the pace of AI and Platform-as-a-Service (PaaS) providers have emerged as pivotal players, offering robust frameworks that empower businesses to harness artificial intelligence (AI) in innovative ways. For technical decision-makers—those with expertise navigating the intersection of telecom infrastructure and…
How Artificial Intelligence is Revolutionizing Call Centers in 2025
The rapid convergence of artificial intelligence (AI) and customer service is fundamentally reshaping call centers in 2025, transforming them from cost centers into strategic hubs of customer engagement and operational intelligence. AI-driven advancements in natural language processing (NLP), deep learning, and real-time analytics are enabling…
Why Enterprises Should Choose a Third-Party Knowledge Management Platform (KMP) Instead of Building In-House
A common question among CIOs and IT leaders when discussion AI strategies is whether to build a custom Knowledge Management Platform (KMP) in-house or to leverage a third-party enterprise-grade solution. While the appeal of full control, customizability, and cost savings may drive organizations toward an in-house approach,…
The Ultimate Guide to Telecom Auditing and Telecom Expense Management
Understanding Telecom Auditing What Is a Telecom Audit? Why Conduct a Telecom Audit? Key Components of a Telecom Audit How Are Telecom Auditors Paid? Benefits of a Telecom Audit Best Practices for a Successful Audit Audits as a Precursor to TEM Telecom Expense Management (TEM)…
HPE Aruba Networking: A Comprehensive Overview of Capabilities and Differentiators
Hewlett Packard Enterprise (HPE) Aruba Networking stands at the forefront of networking solutions, providing cutting-edge capabilities to address the evolving needs of modern businesses. HPE further strengthened its networking portfolio with the acquisition of Silver Peak, a leader in SD-WAN solutions, enhancing the capabilities of…
Why Enterprises Should Choose a Third-Party Knowledge Management Platform (KMP) Instead of Building In-House
A common question among CIOs and IT leaders when discussion AI strategies is whether to build a custom Knowledge Management Platform (KMP) in-house or to leverage a third-party enterprise-grade solution. While the appeal of full control, customizability, and cost savings may drive organizations toward an…
Telecom Expense Audit: A Multi-Site Business Guide to Reducing Costs and Optimizing Services
Is your multi-site business struggling to manage complex telecom expenses? You’re not alone. Many small and medium-sized businesses face the challenge of optimizing their telecommunications costs while maintaining essential connectivity across multiple locations. While your telecom spend might not justify a full-time expense management service,…
Top 5 Things to Look for in AV Technicians: A Business Leader’s Guide
Picture this: You’re minutes away from a make-or-break investor presentation, and suddenly your seemingly straightforward audiovisual setup decides to throw a tantrum worthy of a toddler who’s been denied ice cream. The projector is displaying modern art instead of your PowerPoint, the audio system’s performing…
Best AV Technicians in 2025: Navigating the AI-Powered Audiovisual Landscape
In today’s rapidly evolving business landscape, the role of audiovisual (AV) technicians has undergone a dramatic transformation. As we progress through 2025, the integration of Artificial Intelligence (AI) into AV systems has revolutionized how businesses communicate, collaborate, and engage with their audiences. This comprehensive guide…
Quantum Computing: Preparing Data Centers for the Next Computing Revolution
The emergence of quantum computing represents a paradigm shift that will fundamentally transform data center architecture, operations, and infrastructure requirements. As quantum technologies move from research labs toward commercial viability, data center leaders must begin preparing for the integration of quantum systems into their existing…
Edge Computing in Data Centers: The Evolution of Infrastructure Distribution
As organizations continue their digital transformation journeys, CIOs face mounting pressure to deliver faster, more reliable services to user bases increasingly distributed across the WAN. Edge computing has emerged as a crucial strategy in meeting these demands, fundamentally changing how we think about data center…
Who are the 8 Leading Contact Center Providers and what they offer.
Contact center software is a solution that provides cloud functionality for call centers supporting agents and their clients globally. Contact Center Software has revolutionized how businesses manage customer interactions, develop call flows, interact over voice, chat, email and text to perfect the experience. Far more…
What is DocuSign and how it can make your business more efficient in 2025
DocuSign is an electronic signature platform that changed how businesses and individuals handle document signing between one another, removing the need of the traditional Fax machine. This product is a CLM and DocuSign alternatives in the past included a hard-wired, large fax machine plugged into…
ServiceNow’s AI-Powered Future: Leading the Enterprise Digital Transformation
ServiceNow has emerged as a powerhouse in enterprise digital transformation, particularly as organizations worldwide embrace artificial intelligence (AI) to revolutionize their operations. With its robust platform, strategic partnerships, and innovative approach to AI integration, ServiceNow is uniquely positioned to help businesses navigate the complex journey…
Data Center Colocation vs. Cloud Hosting: Making the Right Choice for Enterprise Infrastructure
The debate between data center colocation and cloud hosting continues to challenge enterprise IT decision-makers. As organizations navigate their digital transformation journeys, choosing the right infrastructure strategy has become increasingly complex. This comprehensive guide explores the nuances of both options, helping you make an informed…
How to Choose a Data Center Colocation Provider: A Comprehensive Decision Guide
As IT teams move to hybrid cloud/colo environments, selecting the right data center colocation provider has become one of the most critical business decisions an organization can make. The choice impacts everything from daily operations and performance to long-term scalability, cloud connectivity, and financial health….
Should you purchase DocuSign or Conga Composer: Which is the correct option for Enterprises in 2025?
DocuSign and Conga Composer are two SaaS application tools who transform the traditional paper-based process of document signing and digitalize it a governance format. We do feel there is a clear winner in the DocuSign vs. Conga Composer discussion and we will break it out…
Business Transformation Through LEO Satellite Networks: A CIO’s Guide to Starlink and OneWeb
In the rapidly evolving landscape of enterprise connectivity, Low Earth Orbit (LEO) satellite networks are emerging as a transformative force for business operations. As organizations increasingly embrace digital transformation and artificial intelligence initiatives, CIOs must evaluate how revolutionary satellite internet services like Starlink and OneWeb…
Aryaka vs Cato Networks: The Battle of the SD-WAN Titans
Since the emergence as SDWAN as a buzzword, two names have emerged as significant players in the SD-WAN and secure networking space: Aryaka and Cato Networks. As organizations grapple with digital transformation, remote work demands, and increasingly complex security requirements, choosing the right SD-WAN solution…
AI Inference Explained
AI Inference Explained: A Comprehensive Guide Artificial intelligence (AI) has become an integral part of our daily lives. While much attention is focused on AI training and development, it’s AI inference that powers the practical implementations we interact with every day. This comprehensive guide explores…
The Executive’s Guide to CX Automation: Transforming Customer Experience in the Digital Age
Remember when “automation” meant those frustrating phone trees that had us shouting “REPRESENTATIVE!” into our phones? Well, those days are about as relevant as a flip phone at a tech conference. Today’s Customer Experience (CX) Automation is an entirely different beast – one that’s less…
Simplifying Enterprise AI Implementation: How Service Providers Are Bridging the Gap
The term “AI” can now be found in nearly every tech silo and implementing AI solutions can feel like navigating a maze. While many enterprises recognize the transformative potential of AI and AI tools, they often struggle with the complexity of implementation. Specialized AI service…
How to Manage SaaS License Costs and what you know!
SaaS license management software is a cloud-based solution that helps organizations track, buy, delete and optimize their software licenses and subscriptions. This allows anyone in the organization to see real-time costs and pay one single fee per month across all SaaS licenses. Having a solid…
AI Productivity Tools for Business: Transforming How We Work
Gone are the days when artificial intelligence was just a buzzword or a far-off concept. Today, AI tools are revolutionizing how businesses operate, helping teams work smarter rather than harder. Whether you’re a small startup or a large enterprise, there are AI solutions that can…
GPU and CPU as a Service: Connect to Transform Enterprise Computing
Introduction The rapid growth of artificial intelligence, machine learning, and data analytics has created unprecedented demand for computational power. GPU as a Service (GPUaaS) and CPU as a Service (CPUaaS) have emerged as game-changing solutions, allowing businesses to access high-performance computing resources without massive upfront…
Genesys Cloud CX: Pros, Cons, and Competitors
In today’s rapidly evolving customer experience landscape, Genesys has established itself as a powerhouse in the Contact Center as a Service (CCaaS) space. If you are considering a new CCaaS solution, check out our CCaaS RFP Template. Let’s dive into what makes Genesys Cloud CX…
How to obtain a Global Tier-1 ISP Quote, Design and Negotiated Term
To generate quotes for leading Global Tier-1 Internet Service Providers (ISPs) you must understand how each carrier operates their network compared to your enterprise region. It can turn out to be a very daunting task understanding which Global Tier-1 ISP carrier(s) are the right fit…
Talkdesk CCaaS Solution: An In-Depth Analysis of Features, Benefits, and Market Position
In today’s hyper-competitive business environment, delivering exceptional customer experience throughout the customer journey isn’t just a nice-to-have—it’s a critical differentiator. Talkdesk has emerged as a significant player in the Contact Center as a Service (CCaaS) space, offering a cloud-native solution that’s caught the attention of…
What is office 365 CSP Licensing Month to Month compared to Annual Pricing?
Office 365 (now known as Microsoft 365) has the licensing option for Month to Month compared to Annual Pricing. Depending on your business, annual pricing may work better or if you have many MACDs (Moves, Adds, Changes, Deletes) a Month-to-Month pricing scale might be a…
Predictive Workforce Management in Modern Contact Centers
In today’s hypercompetitive business landscape, contact centers are no longer just cost centers – they’re strategic assets that can make or break the customer journey and directly impact customer relationships. Leading CCaaS (Contact Center as a Service) providers have recognized this shift and are leveraging…
The Evolution of Predictive Workforce Management in Modern Contact Centers
In today’s dynamic contact center environment, traditional workforce management approaches are no longer sufficient to meet the complex demands of customer service operations. Leading CCaaS (Contact Center as a Service) providers have embraced Predictive Workforce Management (PWM) as a game-changing technology that leverages AI and…
Top 5 AI Tools for Business in 2025 You Should Know About
Let’s face it – AI isn’t just a buzzword anymore. It’s revolutionizing how we do business, and if you’re not leveraging these tools, you’re probably leaving money on the table and leaving growth untapped. As we move through 2025, the AI landscape has matured significantly,…
Optimizing Enterprise Data for the AI Era: A Guide for IT Decision Makers
As artificial intelligence continues to reshape the enterprise landscape, IT decision makers face a critical challenge: transforming their data infrastructure to fully capitalize on AI capabilities. The success of AI initiatives fundamentally depends on having high-quality, accessible, and well-governed data. Yet many organizations struggle with…
OCI FastConnect to on-premise Steps and What to Know
Connecting to OCI FastConnect from your datacenter or corporate office should follow the same evaluation rigor you performed when you decided Oracle would be your cloud vendor. Even if you are not a WAN or Telco expert, we will discuss the basics so you can…
What is Avaya Aura Contact Center? Quick Answer + Advice
Aura is a cloud-based contact center software platform offered by Avaya. It provides features for managing customer interactions across multiple communication methods, such as Voice, Chat, Email, and Social Media. Aura is designed to help organizations improve customer service, increase agent productivity, and gain insights…
5 Modern Conference Room Design Ideas – For the Future Workplace
In today’s evolving workplace landscape, conference rooms have transformed from simple meeting spaces into dynamic environments that foster collaboration, creativity, and productivity. We’ve discovered that each modern workplace design requires a special and unique items that will truly draw your team to come together. We’ve…
Enterprise Call Branding: The Missing Link in Voice Network Security
Enterprise Call Branding: The Missing Link in Voice Network Security After spending 20+ years architecting voice networks for Fortune 500 companies, I’ve witnessed the evolution of voice channel threats from simple war dialing to today’s sophisticated AI-powered exploitation campaigns. The proliferation of voice fraud has…
Optimizing SDWAN Performance: The Strategic Role of Tier 1 ISPs in Global Network Design
Optimizing SDWAN Performance: The Strategic Role of Tier 1 ISPs in Global Network Design In the ever-evolving landscape of enterprise networking, Software-Defined Wide Area Networking (SDWAN) has emerged as a transformative technology, promising improved application performance, enhanced user experience, and greater network flexibility. As organizations…
Unleashing Productivity: AI Capabilities in Zoom vs Microsoft Teams
Conference Room Design
Introduction In today’s dynamic business environment, a well-designed conference room is crucial for effective collaboration, communication, and decision-making. Whether you’re renovating an existing space or planning a new office, careful consideration of various factors can significantly enhance the functionality and efficiency of your conference room….
How to connect to OCI (Oracle Cloud Infrastructure)—Video Explainer + Easy Steps
To connect your data center colocation to OCI, you must really understand the nuances which exist on the carrier side. OCI FastConnect allows customers to easily on-ramp into their cloud, however, the carrier connection back to your data center can be tricky if this is…
Managed Starlink for Business: Everything You Need to Know
Enterprise IT teams are constantly seeking the best options for remote offices, resiliency, and solutions for IoT and mobile fleets. The team at Macronet Services has helped businesses of all sizes design and procure connectivity solutions for businesses of all sizes and Starlink for Business…
POTS Replacement Overview and What it All Means in 2025
Plain old telephone service (POTS) lines, or commonly known as landlines, are continuing to be phased out. These old systems consist of copper infrastructure that continues to demand increasing costs. Because of this, companies continue to seek alternative communication solutions for their voice and analog…
The DigiCert Recall: What You Need to Know Now
In the ever-evolving landscape of digital security, certificate authorities (CAs) like DigiCert play a crucial role in ensuring the safety and integrity of online communications. However, even the most reputable entities can encounter issues. On July 29, 2024, DigiCert announced a significant recall of certain…
What you need to know about POTS Replacement
The trend of POTS (Plain Old Telephone Service) line providers sunsetting their infrastructure while increasing costs to consumers annually is continuing to occur. Transitioning communications services that rely upon analog and dial tones to digital can be extremely challenging. These voice and data services include…
Understanding Starlink: Performance Metrics and What Users Can Expect
The advent of SpaceX’s Starlink has revolutionized the satellite internet industry, providing high-speed internet access to even the most remote regions of the globe. At this interesting link, you can view the Starlink satellites in orbit as well as the global ground stations. In this…
Starlink for Business: Performance Monitoring
Monitoring the performance and reliability of Starlink for Business is crucial to ensure optimal connectivity and operational efficiency and to ensure that your business users maintain connectivity to critical applications. If your team is designing a global Wide Area Network, take a look at our…
Telecom Expense Audit and Consulting Advice you need to know in 2025
Telecom audits identify billing errors, faulty network charges, unused voice lines, benchmark rate reviews, and provide optimization of services in your business. Most enterprises neglect to perform a telecom audit, as they do not have the bandwidth (no pun intended) or lack a deep understanding…
Tier 1 ISP’s in Mexico: Resilient Tier 1 Solutions for Manufacturing Businesses
Enterprise IT organizations have a history of struggling to acquire highly reliable network connectivity in Mexico to meet the needs of their business. Establishing and maintaining Tier 1 ISP infrastructure requires significant investment. Costs related to building and maintaining network infrastructure, including fiber rights of…
Tier 1 ISP: Taxes, Fees, and Surcharges (Don’t Get Ripped Off!)
Understanding the fees and surcharges on your business ISP bill can be quite complex, as they vary depending on the provider, location, and the services you are subscribed to. These additional charges can vary and understanding them will ensure that you manage an accurate Tier…
Hiring a Network Design Consultant: What Can a Network Design Consultant Do for Your Business?
Introduction to Network Design Consultants In the ever-evolving landscape of information technology, businesses are constantly seeking ways to enhance their network infrastructure to meet the demands of a digital world. This is where network design consultants come into play. These professionals bring specialized expertise and…
Who are the Leaders in SD-WAN? A Comprehensive Guide
Transforming a global network requires careful design considerations and insight from experienced design professionals that can help you to achieve success. SD-WAN technology includes an extensive set of capabilities from basic routing to full SASE. As many enterprises are now moving into their second generation…
CCaaS RFP Template for 2025: Next Generation Contact Center
Are you ready to take your Customer Experience (CX) to the next level in 2024? Then you need to know about Contact Center as a Service (CCaaS) and the latest features and functions available in the marketplace today. CCaaS solutions are revolutionizing the way businesses…
Which TEM Provides the Best Service? Telecom Expense Management Support Report
Telecom Expense Management (TEM) plays a crucial role in modern business operations, helping companies effectively manage and optimize their telecom expenses. With the growing complexity of telecom services and the increasing reliance on technology, businesses need reliable TEM providers to streamline their telecom expenses. One…
The Smart Way to Design a Global Network For Your Business—15 Easy Steps
Designing a global network for a business requires careful planning, consideration of various factors, and adherence to best practices in networking. Large global IT teams tend to include members with diverse areas of expertise, but it still helps to engage a resource like Macronet Services…
What is a Wayleave and How Can it Impact Your Circuit Installation Timelines?
Introduction to Wayleave In the realm of telecom and utility infrastructure, particularly in the context of circuit installations, the term “wayleave” holds significant importance. When designing and deploying a global network, timelines can be business critical. Understanding the intricacies of wayleaves and their impact on…
What are the Keys to a SASE Network Design?
If you’re looking to design a Secure Access Service Edge (SASE) network, you’re likely aware of the transformative potential it holds for modern enterprises. SASE represents a convergence of networking and security functionalities into a cloud-native architecture, offering improved performance, enhanced security, and simplified management….
What is a Cloud Center of Excellence (CCOE) in a FinOps practice?
Who are the best ISPs in London for business?
In London, Tier 1 ISPs, also known as backbone or global transit ISPs, are the highest-tier ISPs that have direct connections to the global internet backbone. These ISPs operate at the core of the internet infrastructure and provide connectivity to other ISPs and networks. Understanding…
How is ServiceNow used for Telecom Expense Management and What is ServiceNow ITSM?
ServiceNow has a platform called ITSM (IT Service Management) that large enterprise organizations utilize within their IT environment to manage and improve IT’s service offering. ServiceNow’s ITSM platform, when implemented correctly, will compile all enterprise IT asset data for business units to analyze and make…
Designing a Global WAN using Tier 1 ISPs
What is OneWeb and how does it compare to Starlink?
In an era defined by global connectivity and digital transformation, access to reliable internet connectivity is more crucial than ever. OneWeb has emerged as a pioneering force in the realm of satellite internet, promising to revolutionize the way we connect, communicate, and collaborate across the…
Exploring Starlink as a Replacement for POTS and Solving for Memorandum and Opinion Order FCC 19-72
In the modern world, access to reliable communication infrastructure is vital for all individuals and communities. Traditionally, Plain Old Telephone Service (POTS) lines have served as a lifeline, providing essential voice communication services. However, in remote and underserved areas, the availability of POTS infrastructure may…
What is MultiCaaS: How does MultiCaaS improve Contact Center ROI?
MultiCaaS is a term defining a powerful concept that combines two essential components: Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS). Let’s delve into why MultiCaaS is shaping the future of contact centers and how it can enhance your organization’s Return on Investment (ROI)…
POTs Replacement in 2025 (Read This First)
POTS line replacement in 2024 is extremely easy when you decide to retire analog connections and put in proper planning to upgrade your voice environment. When you replace POTS lines in favor of the next-generation service, it may feel daunting. However, with the right execution…
Connect On Prem to OCI FastConnect the Easy Way in 2025!
OCI FastConnect is Oracle’s cloud on-ramp infrastructure for your network routing needs. Think of this is as the exit off the freeway (global networks) to your specific OCI Tenancy where you house your cloud workloads. Customers, vendors, partners etc. all need an “exit” path to…
Verizon Business Internet Pricing Guide 2025
Verizon Communications Inc. is one of the world’s leading providers of technology and communications services. With headquarters in New York City and a global presence, Verizon offers internet data, voice, and video services and solutions on its leading networks and platforms, delivering on customer demand…
Tier 1 ISP Global Latency Samples (Full Examples!)
The team at Macronet Services is constantly engaged in the design and sourcing of global Wide Area Networks for our enterprise clients. In each engagement we follow a comprehensive process by which we baseline existing network metrics and costs and collaborate with our clients to…
Tier 1 ISP SLAs – Understanding ISP Service Level Agreements
Global Wide Area Network designs have evolved substantially in the last five years along with the growth and maturity of cloud-based applications. In effort to provide the best possible applications performance for their users, IT teams are relying less on MPLS and are procuring more…
Spectrum Business Internet Pricing Guide 2025
Spectrum is a prominent telecommunications company providing a diverse range of services to consumers and businesses across the United States. Owned by Charter Communications, Spectrum offers solutions in the areas of cable television, internet, and voice services. Spectrum Business Internet offers a range of options…
What is a DNS Water Torture Attack: Understanding, Detection, and Mitigation Strategies
The Domain Name System (DNS) serves as a fundamental component of the internet infrastructure, translating human-readable domain names into IP addresses. While DNS plays a crucial role in ensuring smooth communication between devices, it is not immune to various cyber threats. One such threat gaining…
Who is Arelion—Quick Guide to a Leading Tier 1 ISP
Arelion Tier 1 ISP Overview Arelion is the global telecom formerly known as Telia Carrier, headquartered in Stockholm, Sweden. Arelion is presently owned by Polhem Infra who is backed by many of the largest Swedish public investment funds. The company has under 100 employees and…
What are the Impacts of the New SEC Rules on Public Company Cybersecurity Disclosures Adopted on July 26, 2023 (RIN 3235-AM89)
Introduction In a rapidly evolving digital landscape, the importance of cybersecurity for public companies cannot be overstated. The Securities and Exchange Commission (SEC) has recently introduced new rules on cybersecurity disclosures, marking a significant shift in how corporations handle and report cyber threats. Adopted on…
Benchmarking Global Pricing for Business Internet Service: A Strategic Imperative
In an era dominated by digital connectivity, businesses rely heavily on robust and efficient internet services to ensure seamless operations, communication, and access to critical information. As organizations expand their operations globally, the importance of reliable and cost-effective business internet services becomes increasingly paramount. Benchmarking…
Who are stakeholders in an IT project?
What is Agile Methodology in IT?
Understanding DDoS Attacks for Internet Service Providers (ISPs): The Complete Guide
The Comprehensive Guide to IT Due Diligence
Selecting Global Tier 1 ISPs for Business
IT Project Management Best Practices: 2025
IT Project Management: Agile Methodology for Network Deployment
Implementing IP Geolocation Filtering
Designing for DDoS Protection in the Enterprise WAN
Oracle Cloud Connect Network Design Options for 2024
Network design for an Oracle FastConnect cloud onramp can include a datacenter, another CSP, WAN or remote VPN. There are many has several possible options to deliver a network architecture if a customer wants a dedicated secure connection to OCI FastConnect. FastConnect is the Oracle…
What is a typical enterprise budget for Cybersecurity?
What are the benefits of Zero-based budgeting in IT (ZBB)?
What are IT cost optimization best practices?
Top 10 Application Security Tools: Safeguarding Your Digital Assets
The Top Access Control Solutions for Effective Access Management
Data Loss Prevention in the Cloud
Best Practices for Endpoint Security Management
Best Practices for Cloud Security
OCI Security: Protect Your Business from Cyber Threats with Oracle Cloud Infrastructure Security Services
OCI Compute: Powerful Cloud Computing Resources for Your Business
Network Consulting in Boston: Building a Strong IT Infrastructure
Understanding IT Consulting Rates in Boston: What You Need to Know
OCI Storage: Secure and Scalable Cloud Storage Solutions for Your Business
Cloud Consulting in Boston: Leveraging the Power of the Cloud for Business
OCI Networking: Building a Scalable and Secure Network Infrastructure in the Cloud
IT Strategy Consulting in Boston: Developing a Plan for Business Success
Oracle Cloud Disaster Recovery: Be Prepared for the Unexpected
Oracle Cloud Security: Ensuring Your Business is Safe and Secure
IT Security Services in Boston: Protect Your Business from Cyber Threats
Oracle Cloud Migration: Seamlessly Move Your Business to the Cloud
Managed IT Services in Boston: Keep Your Business Running Smoothly
Oracle Cloud Pricing: Get the Best Value for Your Business
Oracle Cloud Services: A Guide to the Oracle Cloud Platform
Oracle Cloud Infrastructure: A Comprehensive Overview
The Business Benefits of Zoom’s Contact Center Solution
The Benefits of Having a Virtual CIO for Your Business
Virtual CIO vs. Traditional CIO: What’s the Difference?
Top Features of Zoom’s Contact Center Solution
Finding the Right IT Consultants in Boston: A Guide for Businesses
An Overview of Zoom’s Contact Center Solution
Virtual CIO Services: Enhancing Your Business with Expert Guidance
Virtual CIO and Cybersecurity: Strengthening Your Business Defenses
Top TEM Challenges and How to Overcome Them: A Guide for Businesses
Understanding the Role of a Virtual CIO in Business
Best Practices for Remote Contact Center Management
Virtual CIO and Technology Strategy: Aligning Your Business for Success
Key Metrics for Measuring Contact Center Performance
Effective Agent Training Strategies for Contact Centers
Choosing the Right TEM Providers for Your Business: A Comprehensive Guide
Virtual CIO Implementation
Best Practices for Multichannel Contact Center Strategies
Security Features of Zoom’s Contact Center Solution
How a TEM Audit Can Save Your Business Money
Integrating Zoom Contact Center with Other Business Solutions
Zoom Contact Center Pricing: What You Need to Know
Maximize Your Cost Savings with TEM: A Comprehensive Guide
Understanding UCaaS: Definition, Solutions and Providers
Top TEM Best Practices for Businesses: A Comprehensive Guide
Future-Proofing Your Zoom Room Design
Enhancing Your Zoom Room Design with Virtual Backgrounds
Finding the Right TEM Solutions for Your Business
Customizing Your Zoom Room Design
Zoom Room Design on a Budget
The Benefits of TEM Software for Your Business
Zoom Room Design for Your Specific Room Type
Best Practices for Your Zoom Room Design
What is Telecom Expense Management (TEM)?
Seamless Integration for Your Zoom Room Design
FinOps Success Stories and Case Studies: How Companies Are Achieving Financial Excellence
Improving Acoustics in Your Zoom Room Design
Common Challenges in FinOps Implementation
Tips for Designing Your Zoom Room Layout
How to Use Zoom Rooms with Slack
Essential Equipment for Your Zoom Room Design
Oracle Fastconnect vs. AWS Direct Connect, Google Cloud Interconnect, and Azure ExpressRoute
How to Integrate Zoom Rooms with Microsoft Teams
FinOps Tools for Cloud Cost Optimization
Oracle Fastconnect Partner Solutions: Grow Your Business with Our Partners
Best Practices for FinOps Implementation: Streamlining Financial Operations for Maximum Efficiency
Oracle Fastconnect: Industry Applications and Benefits
Zoom Room Pricing: How Much Does It Cost and What’s Included?
Governance Strategies for Successful FinOps Implementation
Implement Oracle Fastconnect with Confidence
Key Metrics for Measuring FinOps Success
Oracle Fastconnect: Technical Specifications and Requirements
Zoom Room Kits: All-in-One Solutions for Video Conferencing
Oracle Fastconnect Pricing: How to Get the Most for Your Money
Gain a Competitive Advantage with Oracle Fastconnect
The Role of Collaboration in FinOps: A Comprehensive Guide
Oracle Fastconnect: Use Cases and Benefits for Your Business
How to Set Up Your Zoom Room for Remote Collaboration
Oracle Fastconnect: The Key to Scalable and Reliable Cloud Connectivity
What are Zoom Rooms and How Do They Work?
FinOps: An Overview of the Framework and Its Benefits
Calculating the ROI of UCaaS Adoption
How Oracle Fastconnect Helps Secure Your Data
Telecommunications Software Consulting: How to Choose the Right Firm
Contact Center Trends: AI-powered Chatbots, Virtual Agents, and Video Chat
Telecommunications Network Consulting: A Comprehensive Guide
UCaaS Trends: Video Conferencing, Mobile Communication, and AI Integration
Managing Risks in Telecommunications Consulting: Best Practices
Successful Telecommunications Consulting Implementation: Key Challenges and Solutions
Comparing UCaaS with Other Communication Solutions: A Comprehensive Guide
UCaaS for Industry-Specific Communication Solutions: A Comprehensive Guide
Overcoming Challenges in Telecommunications Consulting Project Management
Migrating to UCaaS: Planning, Implementation, and Best Practices
Industry-Specific Contact Center Strategies
The ROI of Telecommunications Consulting: How to Measure Success
Telecommunications Consulting Solutions: How They Can Improve Your Business
How Telecommunications Consulting Services Can Help Your Business
Ensuring Security with UCaaS: Safeguarding Your Communication Channels
Integrating UCaaS with Your Business Tools: A Comprehensive Guide
UCaaS Features: Voice, Video, IM, and Presence
Top Telecommunications Consulting Firms: A Comprehensive Guide
Advantages of UCaaS for Your Business
The Global Telecommunications Consulting Market: Trends and Forecasts
The Telecommunications Consulting Industry: A Comprehensive Overview
Compliance Strategies for Contact Centers
ISP Bundles in 2023: Save Money on Internet, TV, and Phone Services
Contact Center Strategies for Crisis Management
ISP VoIP Services: How to Set Up and Use Your Voice Over Internet Protocol
Understanding FCC 19-72A1 and Cybersecurity: How to Protect Your Business
ISP Email Services: How to Set Up and Use Your Email Account
What Are Broadband Speeds And How Do They Affect Your Internet Experience?
The Relationship Between FCC 19-72A1 and Telecommunications: What You Need to Know
Outsourcing Strategies for Contact Centers
How to Test Your Internet Speed and Improve Your Connection
Understanding FCC Regulations and Compliance: A Guide for Businesses
What is Gigabit Internet and How Does it Compare to Other Types of Internet?
What is High-Speed Internet and How Does it Work?
The Implications of FCC 19-72A1: What Your Business Needs to Know
Fiber ISPs in 2023: Lightning-Fast Internet for Your Home or Business
Key Metrics for Measuring Contact Center Success
FCC 19-72A1 Penalties: How to Avoid Costly Fines
Cheap ISPs in 2023: Affordable Internet Plans for Everyone
FCC 19-72A1 Compliance Checklist: Ensure Your Business is Compliant
The Best Internet Service Providers of 2023: Reviews and Rankings
Understanding FCC 19-72A1: Overview, Changes & Impact
Get Reliable Support for Your POTs Replacement
Top ISPs in 2023: A Comprehensive Comparison
Common POTs Replacement Problems and How to Fix Them
Zoom Room Security: Best Practices for Remote Collaboration
POTs Replacement Cost: How Much Should You Expect to Pay?
The Role of Technology in Contact Center Strategies
Hosted PBX vs POTs Replacement: Which Is Right for Your Business?
Zoom Room Encryption: How Your Meetings are Protected
Zoom Room Security: Best Practices for Remote Collaboration
IT Infrastructure Cost Optimization in 2023: Tips and Best Practices
How to Troubleshoot Zoom Room Network Connection Issues
Cloud Cost Reduction in 2023: Strategies for Cutting Cloud Costs
Troubleshooting Zoom Room Camera Issues: Tips and Tricks
Zoom is an online video conferencing tool that has become increasingly popular in recent years, especially due to the pandemic. Zoom Rooms are dedicated physical setups designed for video conferencing, and they include hardware components like cameras, microphones, and speakers. While Zoom Rooms are typically…
Cloud Cost Management in 2023: Tips and Tools for Effective Cost Control
Cloud Cost Optimization in 2023: Best Practices and Strategies
Effective Agent Management Strategies for Your Contact Center
Zoom Room Audio Not Working? Here’s How to Fix It
IT Cost Reduction Strategies for 2023: A Complete Guide
How to Use Zoom Rooms with Google Meet
Satellite ISPs in 2023: Bringing Internet to Rural and Remote Areas
Improving Customer Experience with Contact Center Strategies
How to Connect Your Zoom Room to Skype for Business
Contact Center Strategies: An Overview
IVR Software: Streamlining Customer Support
The Best Live Chat Software for Contact Centers
As customer service continues to be a critical aspect of any business, companies are always looking for ways to improve their customer experience. One of the most effective ways to achieve this is by using live chat software for contact centers. Live chat software enables…
How to Integrate Your CRM with Your Contact Center Software
As businesses grow, managing customer data becomes more complex. Companies often have multiple tools to manage their customer interactions, such as a CRM (Customer Relationship Management) system and a contact center software. Integrating these two systems can streamline workflows, improve customer experience, and increase efficiency….
Call Center Software: Features and Benefits
In today’s digital era, companies are looking for innovative and effective ways to improve their customer service experience. Call center software is a vital tool for businesses of all sizes, allowing them to streamline their operations, increase efficiency, and enhance customer satisfaction. This article will…
Contact Center Software: Features and Benefits
Are you tired of manually managing your customer interactions? Do you want to streamline your communication channels and increase customer satisfaction? Look no further than contact center software. In this article, we will explore the features and benefits of this powerful tool and how it…
Omnichannel Support: The Future of Contact Centers
In today’s fast-paced and constantly evolving world, businesses are looking for ways to provide customers with a seamless experience across all channels. Omnichannel support is a strategy that enables businesses to interact with customers across multiple channels and devices seamlessly. The contact center industry has…
Essential Performance Metrics for Contact Centers
As businesses grow and expand, their need for effective communication with customers increases as well. Contact centers have become essential in providing customer support, handling queries, and resolving issues. It is essential for contact centers to track and measure their performance to ensure that they…
Staff Training for Contact Center Success
In today’s competitive business world, customer service is a critical aspect of any successful business strategy. Contact centers are at the forefront of this customer service revolution, and the success of these centers hinges on the skills and knowledge of their staff. Training your staff…
Effective Contact Center Management Best Practices
In today’s fast-paced business environment, contact centers are essential to maintaining customer satisfaction and driving business growth. To ensure the success of a contact center, effective management is critical. In this article, we will explore some best practices for managing a contact center, including hiring…
Contact Centers: Cost Savings and ROI
In today’s highly competitive business environment, cost savings and return on investment (ROI) are critical for the success of any company. Contact centers can play a significant role in achieving these goals by providing efficient and effective customer service. This article will explore the various…
Improving Customer Experience with a Contact Center
In today’s competitive business environment, customer experience (CX) has become a crucial differentiator for companies. Consumers expect exceptional service, and a contact center plays a critical role in ensuring that expectations are met. In this article, we will explore how to improve customer experience with…
How Contact Centers Can Increase Business Efficiency
Contact centers play a crucial role in enhancing customer satisfaction and loyalty. However, they are often considered as cost centers that do not contribute to business efficiency. In reality, contact centers can significantly increase business efficiency by improving customer retention, reducing operational costs, and generating…
Why Your Business Needs an Enhanced Contact Center
In the current fast-moving world of business, customers anticipate receiving nothing but exceptional customer service. This is where an enhanced contact center can make all the difference for your business. By providing a centralized platform for customer interactions, an enhanced contact center can streamline communication,…
What Type of Connections to Multiple Public Clouds are Provided Through 3rd Party Connectivity?
In today’s rapidly evolving digital landscape, businesses are harnessing the power of the cloud to drive innovation and growth. One crucial aspect of this transformation is establishing robust connections to multiple public clouds through 3rd party connectivity. This article will delve into the various types…
OCI FastConnect Partners for On-prem datacenters in 2023
How Macronet Services Helped Lease Accelerator With OCI FastConnect
Watch how OCI FastConnect supports LeaseAccelerator’s business using Megaport as explained by Jonathan Crawford, Chief Architect. Jonathan worked with Macronet Services and the Oracle Cloud team to explore their primary cloud network connection in support of their workloads. “Macronet Services was able to spend time…
The Major Benefits of Automation With FinOps
FinOps (Financial Operations) is the practice of bringing together finance and technology to manage financial operations. In recent years, there has been a surge in the adoption of automation in FinOps. Automation can help streamline financial operations, increase accuracy, reduce costs, and improve decision-making. In…
How to Improve Cloud Cost Management with FinOps
The use of cloud services has become an essential part of modern-day business operations. However, with the increasing adoption of cloud technologies, the cost of managing cloud resources has also increased. Organizations are struggling to control their cloud expenses, resulting in a need for efficient…
IT Budget Planning in 2023: Tips and Best Practices
As businesses continue to rely more heavily on technology, IT budgets have become a significant consideration for companies of all sizes. With the rapidly evolving technology landscape, it is essential to stay on top of your IT budget planning to ensure that your business is…
IT Cost Management in 2023: How to Maximize ROI and Minimize Expenses
In today’s fast-paced and technology-driven world, IT has become a vital component of any business. From small startups to large corporations, IT plays a crucial role in streamlining processes, increasing productivity, and driving innovation. However, with the benefits of IT come the costs of maintaining…
IT Cost Optimization in 2023: Tips and Best Practices
In today’s highly competitive business landscape, IT cost optimization has become an essential factor for organizations to remain profitable and competitive. Companies need to optimize their IT costs to enhance operational efficiency, minimize waste, and improve productivity. In this article, we will discuss some of…
How to Install POTs Replacements: A Step-by-Step Guide
The traditional Plain Old Telephone service (POTs) has been a reliable communication method for many years. However, as technology advances, many individuals and businesses are opting for POTs replacements that offer enhanced features and greater flexibility. If you’re considering installing a POTs replacement, this step-by-step…
AT&T POTs Replacement: The Pros and Cons
ATT is getting out of the traditional POTS line business, shutting down legacy copper wiring centers at a fast rate. If you’re a business owner looking to upgrade your communication system, you might have considered replacing your traditional phone service, also known as POTs, with…
The Best POTs Replacement Providers for Your Business
In today’s world, businesses need reliable and efficient phone systems to stay competitive. Traditional phone systems like POTs (Plain Old Telephone Service) are becoming obsolete, and businesses are turning to newer, more advanced solutions. As technology continues to advance at a rapid pace, traditional Plain…
Digital POTs Replacement: A Comprehensive Guide
In today’s rapidly advancing technological landscape, the need to upgrade and replace outdated components is paramount to ensure optimal performance and reliability. One such component that often requires replacement is the Digital POT, or Digital Potentiometer. In this comprehensive guide, we will explore the reasons…
Analog POTs Replacement: How It Works and What You Need to Know
The Main Ways a Multichannel Contact Center Can Benefit Your Business
In today’s business landscape, customers expect to communicate with businesses through multiple channels, such as email, phone, social media, live chat, and more. The ability to provide seamless and efficient customer support across these channels is essential for any business that wants to thrive in…
How to Use Cloud Contact Centers to Hyper-Charge Customer Support
As customer expectations continue to rise, businesses are realizing the importance of providing exceptional customer support. In the modern age, customers want to connect with businesses through a variety of channels, such as phone, email, chat, and social media. A cloud contact center can provide…
How to Use Virtual Contact Centers for Exceptional Customer Support
In today’s digital age, customer service expectations are higher than ever. Customers demand quick and efficient service, regardless of their location or time zone. This is where virtual contact centers come in. A virtual contact center is a cloud-based customer service center that can operate…
Outbound Contact Centers: The Benefits & Key Uses Cases
In today’s business landscape, companies need to have effective communication channels with their customers to build loyalty and increase sales. One of the ways they achieve this is by having outbound contact centers. By proactively reaching out to customers, businesses can address their concerns, provide…
6 Different Types of Contact Centers That Could Benefit Your Business
In today’s fast-paced and highly competitive business world, providing exceptional customer service is crucial for companies to survive and thrive. One of the most effective ways to achieve this is by setting up a contact center. Setting up a contact center equipped with cutting-edge technology…
POTS Replacement from Copper Analog Lines in 2023
We assist organizations with the design and replacement of POTS lines from copper across the United States. We’ve moved thousands of lines since 2022 from traditional copper to a POTS replacement alternative. This is based on the FCC 19-72 ruling on carrier obligations for POTS lines. ….
What is IPAM (DDI)—Everything You Need to Know in 2023
So What Exactly is IPAM (DDI)? As anyone in IT is aware, there is an ever-evolving spectrum of acronyms and even the most astute technologists can struggle to keep up. This brief article by the team at Macronet Services will give you some insight into…
Top Reasons to use and outsourced IT help desk
In today’s digital world, businesses rely heavily on their IT infrastructure to run their operations smoothly. With technology evolving at a rapid pace, businesses need to ensure that their IT systems are always up and running to avoid any downtime for employees. This is where…
Top Outsourced IT Help Desk Providers in Boston
Selecting a provider for an outsourced IT help desk is an important decision that can have a strong impact on the employee perception of the business environment. When selecting an outsourced IT help desk, businesses should consider several factors to ensure they choose the best…
Analog POTS Replacement & Top Savings Tips!
There are many reasons why you need to remove analog POTS systems from your network today especially due to increased costs. If you are entering a new construction building, you will absolutely run into a roadblock with the local carrier deploying copper facilities. Why…
Outbound Contact Centers: The Comprehensive Overview (2023)
At Macronet Services, we specialize helping our clients design and source the best platforms to deliver outbound contact center services to their clients. We understand the importance of building strong relationships with customers and creating positive experiences that keep them coming back. Further, we understand…
Who Are the Leading Colocation Providers in Boston?
In today’s fast-paced world, data is the lifeblood of businesses. Companies rely on data to make informed decisions, drive growth, and stay ahead of the competition. As a result, the need for reliable and secure data centers is more critical than ever. Colocation providers offer businesses…
Which Should You Build? Zoom Room or Microsoft Teams Room—The Quick Answers
Many organizations today are determining whether to implement either Zoom or Microsoft Teams Rooms. Both Zoom Rooms and Microsoft Teams Rooms are videoconferencing solutions designed for meeting rooms, and they each have their own unique features and benefits. The choice between the two will largely…
What is Wi-Fi 6 and how is it used in Retail Store Environments
Wi-Fi has become an integral part of our daily lives, and we rely on it to connect to the internet, stream media, and communicate with friends and family. However, as more devices connect to the internet, Wi-Fi networks can become congested and slow, resulting in…
What are the benefits and challenges of Edge Computing
Edge computing is a new computing paradigm that has emerged in recent years, driven by the growth of the Internet of Things (IoT), cloud computing, and the need for low-latency applications. Edge computing refers to the practice of processing and storing data at the edge…
Network Design Guide – What are the elements of Network Design
This Network Design Guide was created by the architects at Macronet Services as a resource for IT professionals to consider each of the elements of network design in a logical format. This format may also serve as a guide when compiling everything from WAN network…
Cutting edge network technology for retail in 2023
The retail industry has been undergoing significant changes in recent years, driven by advancements in technology and changing consumer expectations. One of the most significant areas of innovation in the retail industry is the development of cutting-edge network technology. In this article, the team at Macronet…
Deploying Zoom Rooms in 2023
The talk about RTO (Return To Office) is now a reality. Many businesses have opted to minimize their real estate footprint around the globe and are focused on deploying highly functional conferencing technology in their go-forward offices and enabling productive collaboration. Macronet Services specializes in helping…
Contact Center Gamification Leaders for 2023
Gamification in the contact center refers to the use of game design elements, such as points, badges, and leaderboards, in a customer service setting to enhance engagement and motivation among agents. In recent years, the adoption of gamification in the contact center has been increasing as businesses…
Zoom versus Microsoft Teams
Zoom and Microsoft Teams are two of the most popular video conferencing platforms available today. Both platforms offer a wide range of features and tools that make remote communication and collaboration easier and more efficient. In this article, we will compare and contrast Zoom and Microsoft…
The 8 Leading Global Tier 1 ISPs (Updated 2025)
Choosing the right ISP provider for your business is a critical decision. Below you’ll find a detailed list of the top 8 ISPs, but we decided to take it even further and compile a comprehensive eBook with a top 35 list of ISPs we deem…
Network Strategy Documentation in 2023
A Network Strategy Document is a comprehensive document that outlines the goals, objectives, and plans for a company’s network infrastructure. It is a roadmap for the organization’s network technology and infrastructure and serves as a guide for decision-making and resource allocation. The document typically covers…
Replace POTS Lines
The FCC POTS line mandate moniker has taken a life of its own with respect to transformation of this legacy copper environment. There is mass confusion in the industry around when, where, how you must replace your POTS lines with a replacement service based on…
Lower IT Costs in 2023
Reducing IT costs is a priority for many organizations in 2023, as technology expenses can quickly add up and eat into profits. However, reducing IT costs doesn’t have to mean cutting corners on technology investment or sacrificing the tools and resources your team needs to…
IT Cost Optimization Best Practices
IT cost optimization is the process of reducing the cost of operating and maintaining an organization’s IT infrastructure while still delivering the desired level of service and value. The goal of IT cost optimization is to minimize spending while still meeting the needs and requirements…
How is AI used in the Contact Center to gain a competitive advantage
How is AI (Artificial Intelligence) Used in the Contact Center? Artificial Intelligence (AI) has been transforming the way contact centers operate and provide customer service. Contact centers are critical components of any business as they serve as the primary point of interaction between customers and…
Boston Datacenter Colocation in 2023
Boston Colocation options consists of a variety N+1 datacenters in and around the city/metro area. Many providers offer access to cloud interconnects such as AWS, Azure and OCI which is beneficial to those who have developed a hybrid infrastructure. Colocation options vary, and teams should consider…
Mobile & Wireless Telecom Consulting Considerations for 2023
Mobile Expense Management provides cell phone and wireless device data plans, cost containment and device management to allow proper scale for enterprises. Shadow costs in data overages, user management and device retirement are solved with a proper Wireless expense management process often using a telecom…
Top Telecom Consulting Predictions For 2023
Telecom Consulting assists organizations in an unbiased, independent manner to design, benchmark and deploy next gen networks across telco data carriers. A consultant in telecom has years of technical background experience in both the architecture and pricing negotiations arena to support your business. For many…
8×8 Integration with Microsoft Teams—What You Should Know in 2023
8×8 Teams Integration was one of the first combinations during the pandemic to support enterprises quickly moving off a legacy PBX. Users gain both the agility of a core Backoffice VOIP environment with an 8×8 MS Team solution. Enterprises have the option to use 8×8…
Oracle Cloud FastConnect Connectivity & Everything You Need to Know About Onramps
Oracle FastConnect is not challenging to design is you understand the mechanics of how simple these environments are. Deciding on the right connectivity to Public or Private Cloud can be a challenge but solving this key need will allow you to walk away with the…
Optimal Design for Zoom Room Deployment
We work with many customers who are building new or retrofitting old spaces for building Zoom Rooms. We’ve found that there are substantial challenges that our customers face when designing these spaces for optimal Zoom Room deployments. Our team has been able to help build…
Oracle FastConnect from your Datacenter & what you should know in 2025
Building a strong, low latency, and cost-effective network Oracle FastConnect cloud connection from your data center is a common use case we help design with customers regularly. Often, enterprises need a FastConnect 3rd party provider in minutes for a Proof of Concept or a new…
Top 5 Equinix Competitors You Should Know About
What is Equinix? Equinix is a global colocation datacenter provider based in Redwood City, California specializing across 27 countries. Equinix, like many data centers, has seen an influx of hybrid cloud service competitors within their facilities explode in growth. Many clients find they need lower-cost…
Dark Fiber vs. Lit Fiber
Dark Fiber is private, nonpublic routable network in underground conduit or arial runs typically to connect point to point locations. Lit Fiber can be defined similarly however it’s often used to denote a “carrier” is on-net with their infrastructure. This on-net services typically provide global…
Connect Equinix Fabric to Oracle Cloud
Connecting Equinix Fabric using a Service Token in OCI FastConnect is simple which allows users a fast and reliable option to extend their network between a hybrid or multi-cloud design. This eBook will cover some of the nuances and tips on establishing a service token…
The Best Diverse ISP Recommendations for 2023 (Full List)
In a very short period, many of the top enterprise applications have moved into the cloud. Most of these applications are served up by highly available architectures that include geographically diverse data centers. Many of the cloud-based applications can be categorized as critical to…
What is UCaaS? The Only Resource You Need For 2023
Unified Communications as a Service (UCaaS) is a collection of voice over IP (VOIP) communication with integration of video, chat, SMS/Text, call recording and more. The As A Service component is similar to other cloud options where organizations can purchase licenses per user. This is…
Zoom Breakout Rooms—Everything You Need to Know
Zoom’s Breakout Rooms feature has become status quo for daily team meetings for the virtual and remote workforce. What is Zoom Breakout Rooms and how does it work? Zoom’s Breakout Room feature has been improved upon over the recent Zoom Meeting product releases enabling more…
Contact Center Strategies for 2023
The contact center is the primary point of interface for your customers to your brand and often will shape permanent impressions, good or bad. Therefore, it’s critically important for stakeholders across the business to participate in short-term and long-term contact center strategies. The modern contact center…
Bullhorn VOIP integration options in 2023
Bullhorn integration with VOIP providers is very easy to deploy, integrate into their CRM and perform functions such as click to dial easily. In the staffing world, finding the right candidate in a low unemployment rate market can be difficult. Using a CRM such as…
CPaaS—The Technology Driver of a Great Customer Experience
Every so often you might have a surprisingly good customer experience. Recall an experience in which you received quick a resolution to a problem, a timely update on an order, or you were prompted to change an itinerary because other interesting options became available. You…
Healthcare IT Strategies in 2023
Many in IT face the question how can a healthcare organization improve its revenue cycle management while maintaining daily operations? Some debate if they should go all in with Managed IT Services for Healthcare or in-source/staff everything to support the needs. Each use case, the…
What is FCC 19-72 and What is Happening With POTS?
Table of Contents Introduction What is FCC 19-72? The Evolution of POTS Key Implications of FCC 19-72 Challenges and Opportunities What Do I Need to Do Now? Conclusion POTS FCC 19-72 Introduction Back in October of 2021, the team at Macronet Services posted an article called…
Often missed Cloud FinOps focus
FinOps Cloud Practitioners who focus on virtual networking & routing use cases to support public cloud have a huge advantage over their peers. Carriers or Cloud Routing service provides who install connectivity between IaaS and SaaS is the #1 product set Cloud Engineering, Dev and…
2 easy tips for Hybrid Cloud connectivity in 2024 Updated!
Extending a Wide Area Network into Public Cloud using network onramps such as Express Route, Direct Connect or FastConnect can be challenging. Most organizations have a Hybrid Cloud environment where they have a Datacenter, Remote Users and public cloud with AWS, GCP, OCI or Azure…
What are POTS Lines (Everything You Need to Know)
POTS Lines stands for Plain Old Telephone Service which are the analog copper services that have been in every business and residential home for 100 years. It is part of the Publicly Switched Telephone Network (PSTN) which supports routing calls from the origination to destination….
Top 10 Telecom Suppliers for 2025
Our team at Macronet Services has a unique perspective on the marketplace for enterprise network service providers. We are constantly working on designing, sourcing, implementing, and governing global network solutions for our clients, which gives us visibility into the products and solutions of telecom suppliers. Further,…
Telecom Expense Management Consulting
Telecom Expenses Management Consulting provides cost reduction, process improvement, and re-negotiation options following a thorough audit of internet, voice, private network, and mobility services. Finding the right telecom expense management company can be difficult as experience matters. Carriers do not provide a rulebook or set…
POTS Line Replacement Guide for 2024 (with diagrams!)
POTS lines or Plain Old Telephone Systems have been in the US market for over 100 years based on copper analog infrastructure. “Ma Bell” aka AT&T was the original provider for lines to the home and every business nationwide. However, in recent years, many LECs…
Why you should understand the difference with Oracle FastConnect Partners
Oracle Cloud Infrastructure (OCI) has multiple partners who can provide clear network connectivity into FastConnect. FastConnect is the onramp into OCI where you will look to traverse a Layer 1-3 option form your traffic origination to your destination at Oracle. We’ve seen more enterprises take…
How Contact Center User Interfaces will change in 2023
Contact Center as a Service (CCaaS) is the next-gen environment following a long standing PBX Call Center architecture we came to love. Now, integrating your CRM, Omnichannel, Analytics, Recording and more becomes much easier with everything in the cloud. Which Contact Center Interface is…
Verizon MPLS WAN into OCI FastConnect
There are three options to connect into OCI with Verizon and customers really have to understand the background of each option because it has impacts on installation. Many carrier account teams are still coming up to speed on how to connect into FastConnect within Oracle…
Network Engineer for Cloud Connectivity in Boston
Cloud Network Engineer experience in Boston and surrounding areas have become a mandatory need, especially for IaaS connectivity. Organizations looking to extend or leverage AWS, Azure, GCP and OCI cloud environments are lacking experienced individuals who grew up in Wide Area Network (WAN) deployments. Not…
Monetize your corporate Data Center via sale-leaseback
The massive shift to public cloud and virtualization has left many enterprise data centers operating well below capacity. The shift has accelerated in recent years leaving some enterprise data centers at less than 50% capacity. Executive management may realize that the costs of data center…
AWS Transit Gateway
Connect SDWAN into AWS Transit Gateway in 2022 Connecting SDWAN environments to AWS Transit Gateway is not an idea it’s a reality for most enterprises. When Amazon launched this option, the intention was to provide a native connection point to extend the WAN to…
Connect SDWAN into AWS Transit Gateway (What The Experts Say)
Connecting SDWAN environments to AWS Transit Gateway is not an idea it’s a reality for most enterprises. When Amazon launched this option, the intention was to provide a native connection point to extend the WAN to AWS VPCs easily. This has been preferred compared to…
How to connect MPLS to Oracle Cloud Infrastructure
Oracle Fast Connect within OCI is their cloud on-ramp allowing organizations to establish routing from their WAN (Wide Area Network) or other public cloud providers into their regions. Many companies are taking advantage of moving their Oracle Database out of the data center into OCI…
Zoom Contact Center Strategies For 2023
What is Zoom Contact Center? With the introduction of Covid lockdowns, almost everyone with school-age kids or a job became familiar with ZOOM Video Communications as a leader in the video conferencing space. The San Jose, CA based company that was founded in 2011 was…
FinOps for AWS Egress fees & strategies for 2023
Many FinOps practioners have missed a smaller but important element in their cloud cost optimization approach. Often, organizations zero in on the actual workloads services to deliver, scale and support end applications to grow the business. This is 100% natural and the correct approach for…
Why You Need an Intelligent Virtual Agent in your Contact Center
Everyone knows the pain. For as long as most can remember, the call center customer experience has been parodied for testing the wit of determined callers by making them navigate cumbersome and confusing IVR (Integrated Virtual Response) mazes. Often the IVR tree will lead you…
A virtual CIO in 2023 can help your business and why you should care
Using a virtual CIO does not have to be a remote individual, often it is a fractional, seasoned executive hired to support an organizational change. In the past 24 months, more companies have experience executive shift due to M&A, departures, promotions and more leaving a…
Contact Center Consultants in Boston
Over the last ten years, contact center technology has advanced exponentially as legacy systems were replaced with cloud-native contact center as a service (CCaaS) platforms. In parallel to the growth of CCaaS, the popularity of social media exploded and Omni-Channel became a key feature of…
Zoom for Small Conference Rooms
Zoom Rooms has been designed to interoperate with almost every USB mic, camera, speaker, and the content can be pushed to any type of display. AV hardware manufacturers have designed solutions for small and medium Zoom Rooms that capture a typical sized room that holds…
IT Consultants in Boston
It is difficult to find a team of IT consultants that has a blend if business and technical acumen, as well as extensive IT industry experience. Mid-sized enterprises are seeking expertise from boutique agencies, rather than from the big names in consulting and they are finding…
Contact Center Consultants and Artificial Intelligence (AI)
Artificial Intelligence capabilities in the contact center can be truly game-changing for the Customer Experience. Many of the leading contact center as a service (CCaaS) providers have native AI capabilities or have integrations to best-of-breed AI software solutions. In general, AI is providing contact center…
Contact Center Consultant and the customer Journey
If your company has just a handful of contact center agents, or has hundreds of agents around the world in a virtual call center, you have probably read articles about the importance of the Customer Experience (aka CX). Even tenured contact center teams can benefit from…
5G cloud networking access exists today and most companies do not realize it
Cloud Connectivity with 5G in 2022 5G cloud connectivity access exists today utilizing the early foray of telecom providers to route to IaaS environments easily. However, most companies do not realize this is available with their cloud service providers (CSPs) or do they feel it’s…
The Return To Office Playbook For 2023
2021 brought enterprise organizations scrambling to figure out what their strategy should be for Returning to OFFICE. The dreaded RTO plans have been officially changed dozens of times since it was first discussed. Now, The New Year is here and we would love to share…
The (Better) Managed IT Solutions Playbook for 2023
What are Managed IT Solutions in 2022? Managed IT Solutions provide comprehensive technology services for enterprises on a 24×7 basis. Often, these services are an augmentation of existing IT teams support covering off-hours, niche products or less critical but time-consuming tasks. Organizations who require on-premises(office)…
What is FinOps? The Easy Explanation
FinOps is about building a culture focused on financial accountability across cloud services within an organization. It does not necessarily mean reducing spend but rather a balance of growth, iteration and real-time reporting communicating your utilization of cloud services (and why) in your business. This…
5G For Business Networks in 2023 – What You Need to Know
Business leaders around the world should be tapping all available resources to understand how 5G will transform their industry. Further, they can partner with IT to position their business for the possibilities that the next generation in cellular networks present. Advancements in edge computing offerings…
Customer Success Consulting with Eversound
How Macronet Services helped Eversound achieve their desired outcomes to support customers. Customer Success Consulting in an ever-changing process as tech companies especially SaaS grapple with maniacal focus on customer journeys. Each organization often requires a slightly customized team structure, reporting, workflow and culture to…
What is Peering
Why Peering shapes traffic with networks Definition of Peering Peering provides two or more disparate autonomous internet networks the ability to route traffic directly to each other. Typically, this exchange allows the providers to route directly without having to pay each other or a third party…
FinOps Job Description for Cloud isn’t just about scaling
FinOps jobs are becoming a necessity within organizations as they shift the landscape to help their company scale cloud usage while balancing governance operationally and financially. Finding the right mix of technical aptitude and business acumen affords anyone in or potentially pursuing a FinOps…
5 Ways to connect to Oracle Cloud Infrastructure (OCI)
Connecting to Oracle FastConnect provides cloud teams with a seamless and easy option to route traffic from the egress/ingress points for their public instances. Many companies new to Oracle Cloud Infrastructure (OCI) eager to begin consumption find themselves at a crossroads on connecting their remote…
How Macronet Services Helped LRS Healthcare Streamline Their UC Selection & Implement Next Gen AV Design
Unified Communications as a Service (UCaaS) is one of the easiest options to deploy for employee collaboration both in the office or remote users. It has been instrumental in the new hybrid work model and inherently delivers key features of CRM integration, call analytics and…
It’s Time to Act on Copper Replacement
Prior to the passing of the Telecommunications Act of 1996, the copper telecommunications infrastructure across the country was a monopoly held by the incumbent local exchange carriers. Upon passing the deregulatory act, local markets were opened to competition by competitive local exchange carriers (LECS) who were now able…
How Macronet Helped Seven Bridges Genomics Navigate the Vendor Landscape With Ease
Seven Bridges Genomics is a precision medicine organization supporting some of the most critical needs in the Biotech industry. Their company is providing accelerating breakthroughs in genomics research for cancer, drug development, and precision medicine. As their work has grown so has the need to meet certain regulations such as Fed Ramp for…
Why a Packet Fabric acquisition of Rstor is Good for Cloud
PacketFabric announced it acquired Rstor today in a move that should bolster both organizations to deliver fast, reliable networking of cloud traffic and infrastructure. Today, many organizations are faced with the Cloud Networking challenge of staying on-prem, going all-in on cloud resources or having…
What is a Tierpoint Data Center—The Ultimate Guide For 2024
TierPoint is a US Based Datacenter company with 37+ colocation facilities across 50 states, delivering hosting, network services, security, compliance, disaster recovery, IT & managed services. They boast an industry-leading uptime SLA of 100% across their assets with a minimum N+1 design. Clients can expect…
Why You Need a Business Continuity & Disaster Recovery Plan
Business Continuity and Disaster Recovery known as BCDR is a defined process of executable procedures and policies to remain operational in the event of technical disruption. Disruptions could be physical (power, internet or infrastructure loss), geopolitical changes or even in recent months a global pandemic. Inside…
5 Customer Success Technology Tips For 2023
Customer Success consulting options can vary from focusing on pure metrics (which are needed) to simply delivering ways to improve retention, cross-sell and upsell within a base. However, 2021 has really taken a deeper and more focused approached due to the changing landscape post pandemic….
Comprehensive WAN RFP Template
We have already covered the importance of selecting a qualified WAN consultant for your RFPs in a past post. But what about constructing a WAN RFP? For the uninitiated, it can be a daunting task filled with frustration. Luckily, we’ve done all the hard work…
Why FinOps Should Expand out of Public Cloud
FinOps goal is not simply lowering cloud cost, the focus is to bring financial accountability to variable cloud spend within an organization. Many companies today realize both in Finance and Dev/IT that cloud can be unpredictable as they scale to support the growth of their…
Best Viptela considerations for 2023
Viptela considerations on the Cisco SDWAN platform has literally changed overnight thanks to Covid. Many organizations looked at their corporate Wide Area Network (WAN) with Cisco ISR nodes and thinking of how their new network would migrate from MPLS to Cisco Viptela. Fast-Forward, employees consuming…
The Best Inbound Call Center Services for 2022
Inbound Call Centers vs. Outbound Call centers provided clear communication advantages for your customers, however, are they truly enabled to deliver a Customer-Centric organization. Customer Success teams are relying more on Contact Center Agents & Call to help extend their journey mapping. CSRs and Customer…
What is Cloud Networking
What is Cloud Networking Cloud Networking provides connectivity between your workloads/instances for applications, storage, databases and more regardless of the location. Public, Private Cloud and on-premises data centers all connect with cloud networking in the ecosystem to facilitate data transfer. As edge networks rise in prominence,…
Telecom Expense Management to Reduce Costs in 2023
What is Telecommunications Expense Management (TEM) TEM (Telecommunications Expense Management) is a SaaS based expense system or a human analysis process of your carrier Opex & billing. Audit, Cost Recovery, re-pricing, and bill pay are just a few options Telecom Expense Management can support organizations. 25%…
Contact Center Gamification: Game Your Way To Performance
If your business has invested in a contact center, the individuals sitting in the seats perform a critical role for your business. Contact Center managers have many levers and buttons that they can work with to help these team members achieve peak performance. Contact center…
Return To Office Technology Playbook
Audiovisual technology is instrumental to the remote employee and in office experience. Employees have changed their lifestyle as a result of COVID and business owners will need to adapt to return to office. No longer will employees be dedicated to working from an office Monday…
What is a colocation data center and why you should care in 2023
Colocation data center is commercial offering available for last 20+ years which provides Space, Power, Bandwidth, Cooling, Fire Suppression & Security to house IT equipment. Typically, colocation facilities also known as Data Centers, usually store networking and server devices. Colocation Data Centers allow corporations the ability…
5 tips for telecom expense management in 2023
Telecom Expense Management occurs either by using a SaaS based TEM (Telecom Expense Management) tool or manually leveraging in-house/external experts. Reducing Telecom Expenses is the #1 request of the C-level in 2021 within corporate WANs. Why? Many organizations have reduced their Telecom footprint to the…
Why you need an IT Audit Immediately
An IT Audit is absolutely needed in 2021 especially post-covid & back to the office with normal employee traffic. Taking an IT Audit does not mean your environment is incorrect, mis-configured or unsecured. IT Audits help achieve FinOps, Cloud Usage across the business & Optimization….
What is IntelePeer? The Easy Explanation
IntelePeer is a Communication Platform as a Service (CPaaS) organization focused on delivering tailored Omnichannel services for their customers. Unliked traditional UCaaS, IntelePeer’s CPaaS provides the ability to have deeper customizations across APIs morphing greater business logic to support communications. IntelePeer’s Atmosphere CPaaS provides a…
What is Amazon Connect? The Easy Explanation!
Amazon Connect is Amazon’s Cloud Virtual Contact Center used to support agent-based calling environments quickly replacing legacy Call Centers. Connect is not the same as Amazon Direct Connect which we covered in prior posts however you could use Amazon Direct Connect to route calling information from your…
The Best Enterprise Cloud Tips For 2023
Enterprise Cloud (EC) provides a uniform environment for a pay-as-you-go (PayGo) consumption model across public, private, and distributed clouds. EC affords organizations the ability to scale and deliver highly distributed infrastructure globally to support their business. The model in 2021 for Enterprise Cloud distribution will…
Best Megaport Options in 2022
Megaport provides on-demand private bandwidth which can scale quickly for cloud instances, colocation facilities and on-premises locations globally. They also offer customers the ability to utilize virtual cloud routers, side-stepping the traditional carrier across private and public cloud locations you have at the edge. Multi-cloud…
Choosing The Best WAN Consultant For RFPs in 2022
No matter what your endeavor, choosing the right WAN consultant for your RFP is critical to success. Adding resources that have pertinent experience, a track record of success, and in-depth knowledge of the focus topic will help your team avoid mistakes and lead you to…
What is Amazon Direct Connect And Why You Should Care
AWS Direct Connect is the onramp and offramp from AWS instances to other clouds. It provides you with various options to connect your dedicated AWS infrastructure to other PaaS, SaaS, and IaaS workgroups. Connecting to Direct Connect is simple, easy, and painless plus it can…
What is SD-WAN—Everything You Need to Know in One Spot
SD-WAN, or Software-Defined Wide Area Network, is a virtual network architecture that enables organizations to leverage a combination of different transport services to securely connect users to applications. These WAN transport services can include MPLS (Multiprotocol Label Switching), LTE (Long-Term Evolution), and broadband internet. SDWAN…
RPO vs. RTO what you need to know
Recovery Point Objective (RPO) and Recovery Time Objective (RTO) should not be in the rear-view mirror for 2021 as organizations look to adjust their BCDR plans post Covid. RPO Explained: Recovery Point Objective (RPO) is defined as the total amount of data that can be lost…
FinOps or Financial Operations is the practice between Finance
FinOps for 2021 FinOps is defined as financial management in Cloud Operations or Cloud Financial Management Operations. It allows a company to silo a FinOps practioner(s) to “glue” the Finance & Cloud organizations together to build a Cost Aware Culture. FinOps is a new category…
Advanced Call Center Technologies You Should Know About in 2022
Call Center Technologies evolved & deployed into Contact Center as a Service (CCaaS) in 2020 through this year. The ability to turn up a Virtual Contact Center with remote agents, Omnichannel support and key customer data insight were all reasons organizations shifted toward this technology. …
What is CCaaS?
Contact Center as a Service (CCaaS) is a cloud based virtual environment consisting of traditional phone communication and other services used to communicate with your customers. Agent software is deployed to help outward focused communications, typically with with a customer base using an Omnichannel approach,…
Why you need an AV Technician in 2022
Sitting in your conference room, that just cost $60,000 to install. You realize the team who completed the install was your existing VAR who has no in-house AV Technicians. The camera mounted above the TV is looking down on your table like a sky cam. …
Telephony The Ultimate Guide for 2022
A lot has certainly changed in the 145 years since Alexander Graham Bell successfully completed the first two-way long distance telephone conversation with Thomas Watson. The call was made between Cambridge, MA and Boston over a two mile stretch of wire. AT&T ultimately bought Bell’s…
Microsoft Teams vs Zoom
What you need to know Microsoft Teams vs Zoom Teams Platform for Collaboration Zoom Unified Communications Video Conferencing Comparison Cloud PBX Comparison Room System Comparison Team Based Chat Comparison Teams Differentiator Zoom Differentiator Microsoft Teams and Zoom have been competing since the inception of their…
IaaS vs. PaaS vs. SaaS the ultimate guide for 2022
2021 is the year of the extended breakout where most organizations will adopt a full stack of PaaS, SaaS, and IaaS in some fashion for their business. The pandemic forced companies to think quickly on their feet and implement a remote SDWAN, Unified Communications and…
Cloud Connectivity Explained
Cloud Connectivity is one of the fastest growing needs for organizations in 2021 as they look to expands across IaaS, PaaS and SaaS environments. If you are asking, “How do I connect AWS to Azure” or “Do I need call my telco for a connection…
5 Ways to Reduce Cost in Telecom 2022
In 2021, Telecom Expense Management Consulting is the easiest option to reduce monthly costs & increase Wide Area Network (WAN) capability globally. Many organizations are opting for a WAN RFP through consulting engagements solidifying proper Terms, Pricing, and overall Telecom Expense Reduction. If your…
Top telecom expense management tips for 2022
What is Telecom Expense Management? Telecom Expense Management is the process of building a cost aware culture to manage your data, wireless and cloud network carrier services while improving OPEX. Additionally, focusing on how services, taxes and surcharges are accounted for against Master Services Agreements…
Cloud connectivity What you need to know for 2022
Cloud Connectivity for a multi-cloud strategy with IaaS in 2021, you have probably asked, how to connect AWS to Azure or Google Cloud Compute (GCP) or Oracle Cloud Infrastructure (OCI)? Many cloud teams are looking to diversify their IaaS strategy with AWS utilizing additional services…
What is a Virtual Call Center
Senior executives who are in tune with their client base often ask “what is a virtual call center” as they seek to provide the best possible interface to their customers and work to optimize the customer experience (CX). Global business is quickly evolving and optimizing…
AWS Cost Optimization- What they won’t tell you in 2022
Most organizations struggle with the concept of how to reduce their Amazon EC2 costs monthly. Nobody explains the exact tips or process to lower Opex AWS expense step by step. Mostly because every environment is slightly different & each company has their unique use case…
5 Tips For Amazing Zoom Breakout Rooms
Zoom Breakout rooms are a useful feature used by anyone who hosts large meetings with people working together in smaller group discussions. Breakout rooms have a multitude of uses across any organization with Zoom including the video and acoustic setup. We wrote this article on…
Zoom Room Design
Zoom Room Design Every company that uses Zoom rooms today is looking at designing their conferencing rooms to work and function as a video collaboration space using the Zoom Room software. Zoom Rooms will provide your team and customers with a great space to collaborate…
Best Ways to Use Zoom In Small Conference Rooms
Imagine you go back into the office and you have to speak with a colleague who is working from home. You have another colleague in the office who you also have joining this meeting, but they sit across the way from you. The two of…
Zoom Room Design For Large Conference rooms
Large conference rooms require a unique set up for audio visual hardware. We have helped our clients design hundreds of spaces from the ground up, each one requiring unique AV parts and specialty services to install. These conference rooms need customized attention…
Design Your Zoom Room or Teams Room in Virtual Reality
AV hardware is constantly changing size, shape, color and properties. How do you ensure your team is purchasing the right hardware? How do you know you’re putting your mic, speaker, cameras in the right location? What happens if you install a camera above, below or…
The Best and Worst Zoom Room Designs in 2025
The Best Zoom Conference Rooms can fool anyone aesthetically as the area might look clean, and organized and have all of the equipment working. However, the underlying conference room materials such as drywall, glass, and brick walls can all impact a Zoom Room sound quality. …
What is AWS WAF
In just a short period within the cloud digital revolution, organizations have transitioned more web applications to AWS out of the data center than ever before. The agility to spin up workloads instantly provides a Dev & SRE team endless opportunities to share resources &…
What is Colocation and Why You Should Care
Executives responsible for managing businesses of all sizes are keenly aware that they need to pay attention to high-level IT decision making so that they are constantly aligning business objectives with IT’s strategic direction. Our team is often asked “what is colocation” by finance executives…
LAN vs. WAN: The Ultimate Guide
The modern enterprise network is rapidly evolving as more and more cloud services become the predominant source for serving business applications and the end-user becomes increasingly mobile. IT executives now need to understand how to transform their global network to ensure that the client experience…
What is Audio Visual (AV)?
AV is an abbreviation for Audio Visual or Audio Video. Audio Visual and Audio Video are interchangeable terms when describing audio and video conferencing communication technology. Today AV is used to signify the hardware used to record and transmit audio and video signal. Audio video…
Microsoft Teams Voice – Direct Routing Best Practice
Microsoft Teams Voice – Direct Routing Best Practice
Deliver a Frictionless Customer Experience by Integrating CCaaS and Unified Communications
CCaaS delivered in a frictionless experience.
What is the AWS Well-Architected Framework?
How to lower AWS costs.
AI-Powered Humanoid Robots: Transforming Business, Homes & Connectivity
Discover how AI-powered humanoid robots are revolutionizing business, homes, and enterprise connectivity in 2025. From Tesla’s Optimus tackling chores to Amazon’s warehouse automation, explore cutting-edge advancements, global leaders, and actionable strategies for C-level executives to harness the $38 billion robotics market. Dive into the future of AI-driven robotics, with insights on consumer applications, WAN integration, and forecasts for 2030 and beyond.
Top IT & Network Design Consultants in Boston and New England: Macronet Services
Top IT & network design consultants in Boston & New England. Macronet Services saves 30% on telecom costs with vendor-agnostic solutions. Free assessment!
Top AI Consultants in New England: Why New Hampshire’s Macronet Services Shines in Boston and Beyond
Discover why Macronet Services, a top AI consultant in New England, is the go-to choice for businesses in Boston and beyond. Based in Portsmouth, NH, just an hour from Boston, we deliver cutting-edge AI solutions, from contact centers to cloud analytics, saving clients up to 33% on costs. With 25+ years of experience and a client-first approach, we help industries like fintech and retail achieve measurable ROI. Learn how our New Hampshire expertise can transform your business at www.macronetservices.com.
Digital Twins: Boost Business with Virtual Replicas
Digital twins are transforming industries by creating real-time, data-rich virtual replicas of physical assets. Discover how this cutting-edge technology is reshaping manufacturing, healthcare, smart cities, and supply chains, driving efficiency, innovation, and strategic insights for business leaders
The Latest in Large Language Models
Large language models (LLMs) like ChatGPT 4.0, Claude 3.7, Grok 3, Llama 3.1 405B, Gemini 2.5 Pro, and Mistral Large 2 are transforming businesses with AI-driven customer engagement, operational efficiency, and strategic decision-making. This guide explores the latest advancements, parameter counts, and technical architectures to help IT and business leaders harness the power of AI for competitive advantage.