fbpx
By using our website, you agree to the use of our cookies.
By using our website, you agree to the use of our cookies.

What is MultiCaaS: How does MultiCaaS improve Contact Center ROI?

MultiCaaS is a term defining a powerful concept that combines two essential components: Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS). Let’s delve into why MultiCaaS is shaping the future of contact centers and how it can enhance your organization’s Return on Investment (ROI)…

What are the Impacts of the New SEC Rules on Public Company Cybersecurity Disclosures Adopted on July 26, 2023 (RIN 3235-AM89)

Introduction  In a rapidly evolving digital landscape, the importance of cybersecurity for public companies cannot be overstated. The Securities and Exchange Commission (SEC) has recently introduced new rules on cybersecurity disclosures, marking a significant shift in how corporations handle and report cyber threats. Adopted on…

Benchmarking Global Pricing for Business Internet Service: A Strategic Imperative

In an era dominated by digital connectivity, businesses rely heavily on robust and efficient internet services to ensure seamless operations, communication, and access to critical information. As organizations expand their operations globally, the importance of reliable and cost-effective business internet services becomes increasingly paramount. Benchmarking…