What is CCaaS?
Contact Center as a Service (CCaaS) is a cloud based virtual environment consisting of traditional phone communication and other services used to communicate with your customers. Agent software is deployed to help outward focused communications, typically with with a customer base using an Omnichannel approach,…
IaaS vs. PaaS vs. SaaS the ultimate guide for 2021
2021 is the year of the extended breakout where most organizations will adopt a full stack of PaaS, SaaS, and IaaS in some fashion for their business. The pandemic forced companies to think quickly on their feet and implement a remote SDWAN, Unified Communications and…
Cloud Connectivity Explained
Cloud Connectivity is one of the fastest growing needs for organizations in 2021 as they look to expands across IaaS, PaaS and SaaS environments. If you are asking, “How do I connect AWS to Azure” or “Do I need call my telco for a connection…
Why Colocation Needs to be in your Disaster Recovery Plan
How to lower AWS costs.
What is the AWS Well-Architected Framework?
How to lower AWS costs.
The Evolution of Network Security with SASE
Gartner has proposed a new model for networking & network security in the cloud.
How to connect to Cloud Service Providers (CSP) in this Software Defined world for multi-cloud
How to connect Multi-Cloud?