Understanding FCC 19-72A1: Overview, Changes & Impact
The Federal Communications Commission (FCC) is an independent government agency in the United States responsible for regulating interstate and international communications by radio, television, wire, satellite, and cable. In August 2019, the FCC released a new rulemaking document called FCC 19-72A1, which aimed to modernize...
Top ISPs in 2023: A Comprehensive Comparison
In this day and age, the Internet has become an essential part of our daily lives. From work to entertainment, we rely on the Internet for almost everything. However, not all Internet Service Providers (ISPs) are created equal. In this article, we will be comparing...
Common POTs Replacement Problems and How to Fix Them
Introduction When it comes to replacing POTs (Plain Old Telephone Service) lines, many people encounter common problems that can be frustrating and difficult to solve. These problems can include issues with wiring, configuration, and compatibility. In this article, we will discuss some of the most...
Zoom Room Security: Best Practices for Remote Collaboration
As remote work becomes increasingly popular, video conferencing tools such as Zoom have become vital for remote collaboration. However, the more reliant we become on such tools, the more we must ensure that we take necessary measures to safeguard the security and privacy of our...
The Role of Technology in Contact Center Strategies
As customer service becomes a key differentiator for businesses across industries, the contact center has become an increasingly important part of the customer experience. Today, businesses need to provide exceptional customer service across a growing number of channels while maintaining operational efficiency and cost-effectiveness. This...
Hosted PBX vs POTs Replacement: Which Is Right for Your Business?
As your business grows, it is important to upgrade your communication systems to keep up with the demands of your clients and customers. One of the biggest decisions you will need to make is whether to go with a hosted PBX or to replace your...
Zoom Room Encryption: How Your Meetings are Protected
As remote work continues to become more prevalent, businesses are turning to video conferencing as an effective way to collaborate with colleagues, clients, and partners. However, with the increasing use of these tools, it is important to ensure that they are secure and reliable. In...
Zoom Room Security: Best Practices for Remote Collaboration
In today's digital age, remote collaboration is becoming more and more common. With the outbreak of the COVID-19 pandemic, the need for remote collaboration tools has skyrocketed. Zoom, one of the most popular video conferencing platforms, has become an essential tool for remote collaboration. However,...
How to Troubleshoot Zoom Room Network Connection Issues
Zoom Rooms are a popular choice for businesses and organizations to set up video conferencing systems. However, it can be frustrating when the network connection doesn't work as expected, leading to dropped calls, poor audio, and video quality. In this article, we will discuss how...
Cloud Cost Reduction in 2023: Strategies for Cutting Cloud Costs
In recent years, many businesses have moved their operations to the cloud. While the cloud offers numerous benefits, such as flexibility, scalability, and security, it can also be expensive. As businesses continue to increase their use of the cloud, cloud cost reduction has become a...