Enterprise Call Branding: The Missing Link in Voice Network Security
Enterprise Call Branding: The Missing Link in Voice Network Security After spending 20+ years architecting voice networks for Fortune 500 companies, I’ve witnessed the evolution of voice channel threats from simple war dialing to today’s sophisticated AI-powered exploitation campaigns. The proliferation of voice fraud has…
Optimizing SDWAN Performance: The Strategic Role of Tier 1 ISPs in Global Network Design
Optimizing SDWAN Performance: The Strategic Role of Tier 1 ISPs in Global Network Design In the ever-evolving landscape of enterprise networking, Software-Defined Wide Area Networking (SDWAN) has emerged as a transformative technology, promising improved application performance, enhanced user experience, and greater network flexibility. As organizations…
Unleashing Productivity: AI Capabilities in Zoom vs Microsoft Teams
The DigiCert Recall: What You Need to Know Now
In the ever-evolving landscape of digital security, certificate authorities (CAs) like DigiCert play a crucial role in ensuring the safety and integrity of online communications. However, even the most reputable entities can encounter issues. On July 29, 2024, DigiCert announced a significant recall of certain…
What you need to know about POTS Replacement
The trend of POTS (Plain Old Telephone Service) line providers sunsetting their infrastructure while increasing costs to consumers annually is continuing to occur. Transitioning communications services that rely upon analog and dial tones to digital can be extremely challenging. These voice and data services include…
Understanding Starlink: Performance Metrics and What Users Can Expect
The advent of SpaceX’s Starlink has revolutionized the satellite internet industry, providing high-speed internet access to even the most remote regions of the globe. At this interesting link, you can view the Starlink satellites in orbit as well as the global ground stations. In this…
Starlink for Business: Performance Monitoring
Monitoring the performance and reliability of Starlink for Business is crucial to ensure optimal connectivity and operational efficiency and to ensure that your business users maintain connectivity to critical applications. If your team is designing a global Wide Area Network, take a look at our…
Telecom Expense Audit and Consulting Advice you need to know in 2025
Telecom audits identify billing errors, faulty network charges, unused voice lines, benchmark rate reviews, and provide optimization of services in your business. Most enterprises neglect to perform a telecom audit, as they do not have the bandwidth (no pun intended) or lack a deep understanding…
CCaaS RFP Template for 2025: Next Generation Contact Center
Are you ready to take your Customer Experience (CX) to the next level in 2024? Then you need to know about Contact Center as a Service (CCaaS) and the latest features and functions available in the marketplace today. CCaaS solutions are revolutionizing the way businesses…
Which TEM Provides the Best Service? Telecom Expense Management Support Report
Telecom Expense Management (TEM) plays a crucial role in modern business operations, helping companies effectively manage and optimize their telecom expenses. With the growing complexity of telecom services and the increasing reliance on technology, businesses need reliable TEM providers to streamline their telecom expenses. One…