What you need to know about POTS Replacement
The trend of POTS (Plain Old Telephone Service) line providers sunsetting their infrastructure while increasing costs to consumers annually is continuing to occur. Transitioning communications services that rely upon analog and dial tones to digital can be extremely challenging. These voice and data services include…
Understanding Starlink: Performance Metrics and What Users Can Expect
The advent of SpaceX’s Starlink has revolutionized the satellite internet industry, providing high-speed internet access to even the most remote regions of the globe. At this interesting link, you can view the Starlink satellites in orbit as well as the global ground stations. In this…
Starlink for Business: Performance Monitoring
Monitoring the performance and reliability of Starlink for Business is crucial to ensure optimal connectivity and operational efficiency and to ensure that your business users maintain connectivity to critical applications. If your team is designing a global Wide Area Network, take a look at our…
Telecom Expense Audit and Consulting Advice you need to know in 2025
Telecom audits identify billing errors, faulty network charges, unused voice lines, benchmark rate reviews, and provide optimization of services in your business. Most enterprises neglect to perform a telecom audit, as they do not have the bandwidth (no pun intended) or lack a deep understanding…
CCaaS RFP Template for 2025: Next Generation Contact Center
Are you ready to take your Customer Experience (CX) to the next level in 2024? Then you need to know about Contact Center as a Service (CCaaS) and the latest features and functions available in the marketplace today. CCaaS solutions are revolutionizing the way businesses…
Which TEM Provides the Best Service? Telecom Expense Management Support Report
Telecom Expense Management (TEM) plays a crucial role in modern business operations, helping companies effectively manage and optimize their telecom expenses. With the growing complexity of telecom services and the increasing reliance on technology, businesses need reliable TEM providers to streamline their telecom expenses. One…
Who are the best ISPs in London for business?
In London, Tier 1 ISPs, also known as backbone or global transit ISPs, are the highest-tier ISPs that have direct connections to the global internet backbone. These ISPs operate at the core of the internet infrastructure and provide connectivity to other ISPs and networks. Understanding…
How is ServiceNow used for Telecom Expense Management and What is ServiceNow ITSM?
ServiceNow has a platform called ITSM (IT Service Management) that large enterprise organizations utilize within their IT environment to manage and improve IT’s service offering. ServiceNow’s ITSM platform, when implemented correctly, will compile all enterprise IT asset data for business units to analyze and make…
Designing a Global WAN using Tier 1 ISPs
What is OneWeb and how does it compare to Starlink?
In an era defined by global connectivity and digital transformation, access to reliable internet connectivity is more crucial than ever. OneWeb has emerged as a pioneering force in the realm of satellite internet, promising to revolutionize the way we connect, communicate, and collaborate across the…