How is ServiceNow used for Telecom Expense Management and What is ServiceNow ITSM?
ServiceNow has a platform called ITSM (IT Service Management) that large enterprise organizations utilize within their IT environment to manage and improve IT’s service offering. ServiceNow’s ITSM platform, when implemented correctly, will compile all enterprise IT asset data for business units to analyze and make…
Designing a Global WAN using Tier 1 ISPs
What is OneWeb and how does it compare to Starlink?
In an era defined by global connectivity and digital transformation, access to reliable internet connectivity is more crucial than ever. OneWeb has emerged as a pioneering force in the realm of satellite internet, promising to revolutionize the way we connect, communicate, and collaborate across the…
Exploring Starlink as a Replacement for POTS and Solving for Memorandum and Opinion Order FCC 19-72
In the modern world, access to reliable communication infrastructure is vital for all individuals and communities. Traditionally, Plain Old Telephone Service (POTS) lines have served as a lifeline, providing essential voice communication services. However, in remote and underserved areas, the availability of POTS infrastructure may…
What is MultiCaaS: How does MultiCaaS improve Contact Center ROI?
MultiCaaS is a term defining a powerful concept that combines two essential components: Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS). Let’s delve into why MultiCaaS is shaping the future of contact centers and how it can enhance your organization’s Return on Investment (ROI)…
POTs Replacement in 2024 (Read This First)
POTS line replacement in 2024 is extremely easy when you decide to retire analog connections and put in proper planning to upgrade your voice environment. When you replace POTS lines in favor of the next-generation service, it may feel daunting. However, with the right execution…
Connect On Prem to OCI FastConnect the Easy Way in 2024!
OCI FastConnect is Oracle’s cloud on-ramp infrastructure for your network routing needs. Think of this is as the exit off the freeway (global networks) to your specific OCI Tenancy where you house your cloud workloads. Customers, vendors, partners etc. all need an “exit” path to…
Verizon Business Internet Pricing Guide 2024
Verizon Communications Inc. is one of the world’s leading providers of technology and communications services. With headquarters in New York City and a global presence, Verizon offers internet data, voice, and video services and solutions on its leading networks and platforms, delivering on customer demand…
Tier 1 ISP Global Latency Samples (Full Examples!)
The team at Macronet Services is constantly engaged in the design and sourcing of global Wide Area Networks for our enterprise clients. In each engagement we follow a comprehensive process by which we baseline existing network metrics and costs and collaborate with our clients to…
Tier 1 ISP SLAs – Understanding ISP Service Level Agreements
Global Wide Area Network designs have evolved substantially in the last five years along with the growth and maturity of cloud-based applications. In effort to provide the best possible applications performance for their users, IT teams are relying less on MPLS and are procuring more…