What are POTS Lines (Everything You Need to Know)
POTS Lines stands for Plain Old Telephone Service which are the analog copper services that have been in every business and residential home for 100 years. It is part of the Publicly Switched Telephone Network (PSTN) which supports routing calls from the origination to destination….
Top 10 Telecom Suppliers for 2023
Our team at Macronet Services has a unique perspective on the marketplace for enterprise network service providers. We are constantly working on designing, sourcing, implementing, and governing global network solutions for our clients, which gives us visibility into the products and solutions of telecom suppliers. Further,…
Telecom Expense Management Consulting
Telecom Expenses Management Consulting provides cost reduction, process improvement, and re-negotiation options following a thorough audit of internet, voice, private network, and mobility services. Finding the right telecom expense management company can be difficult as experience matters. Carriers do not provide a rulebook or set…
POTS Line Replacement Guide for 2024 (with diagrams!)
POTS or Plain Old Telephone System has been in the US market for over 100 years based on copper analog infrastructure. “Ma Bell” aka AT&T was the original provider for lines to the home and every business nationwide. However, in recent years, many LECs and…
Why you should understand the difference with Oracle FastConnect Partners
Oracle Cloud Infrastructure (OCI) has multiple partners who can provide clear network connectivity into FastConnect. FastConnect is the onramp into OCI where you will look to traverse a Layer 1-3 option form your traffic origination to your destination at Oracle. We’ve seen more enterprises take…
How Contact Center User Interfaces will change in 2023
Contact Center as a Service (CCaaS) is the next-gen environment following a long standing PBX Call Center architecture we came to love. Now, integrating your CRM, Omnichannel, Analytics, Recording and more becomes much easier with everything in the cloud. Which Contact Center Interface is…
Telecom Expense Management Consulting (What You Need to Know)
Telecom Expenses in 2023 are expected to rise both for public cloud connectivity and voice/omnichannel supporting enterprises globally. Any company who has been in business for 5+ years, with multiple office locations has a 75% chance of telecom “debt” where the pricing, service, taxes, and…