What is a Cloud Center of Excellence (CCOE) in a FinOps practice?
Designing a Global WAN using Tier 1 ISPs
What is OneWeb and how does it compare to Starlink?
In an era defined by global connectivity and digital transformation, access to reliable internet connectivity is more crucial than ever. OneWeb has emerged as a pioneering force in the realm of satellite internet, promising to revolutionize the way we connect, communicate, and collaborate across the…
What is MultiCaaS: How does MultiCaaS improve Contact Center ROI?
MultiCaaS is a term defining a powerful concept that combines two essential components: Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS). Let’s delve into why MultiCaaS is shaping the future of contact centers and how it can enhance your organization’s Return on Investment (ROI)…
Connect On Prem to OCI FastConnect the Easy Way in 2024!
OCI FastConnect is Oracle’s cloud on-ramp infrastructure for your network routing needs. Think of this is as the exit off the freeway (global networks) to your specific OCI Tenancy where you house your cloud workloads. Customers, vendors, partners etc. all need an “exit” path to…
What is a DNS Water Torture Attack: Understanding, Detection, and Mitigation Strategies
The Domain Name System (DNS) serves as a fundamental component of the internet infrastructure, translating human-readable domain names into IP addresses. While DNS plays a crucial role in ensuring smooth communication between devices, it is not immune to various cyber threats. One such threat gaining…
What are the Impacts of the New SEC Rules on Public Company Cybersecurity Disclosures Adopted on July 26, 2023 (RIN 3235-AM89)
Introduction In a rapidly evolving digital landscape, the importance of cybersecurity for public companies cannot be overstated. The Securities and Exchange Commission (SEC) has recently introduced new rules on cybersecurity disclosures, marking a significant shift in how corporations handle and report cyber threats. Adopted on…
Oracle Cloud Connect Network Design Options for 2024
Network design for an Oracle FastConnect cloud onramp can include a datacenter, another CSP, WAN or remote VPN. There are many has several possible options to deliver a network architecture if a customer wants a dedicated secure connection to OCI FastConnect. FastConnect is the Oracle…
POTS Replacement from Copper Analog Lines in 2023
We assist organizations with the design and replacement of POTS lines from copper across the United States. We’ve moved thousands of lines since 2022 from traditional copper to a POTS replacement alternative. This is based on the FCC 19-72 ruling on carrier obligations for POTS lines. ….
Outbound Contact Centers: The Comprehensive Overview (2023)
At Macronet Services, we specialize helping our clients design and source the best platforms to deliver outbound contact center services to their clients. We understand the importance of building strong relationships with customers and creating positive experiences that keep them coming back. Further, we understand…