Mobile & Wireless Telecom Consulting Considerations for 2023
Mobile Expense Management provides cell phone and wireless device data plans, cost containment and device management to allow proper scale for enterprises. Shadow costs in data overages, user management and device retirement are solved with a proper Wireless expense management process often using a telecom…
Oracle FastConnect from your Datacenter & what you should know in 2025
Building a strong, low latency, and cost-effective network Oracle FastConnect cloud connection from your data center is a common use case we help design with customers regularly. Often, enterprises need a FastConnect 3rd party provider in minutes for a Proof of Concept or a new…
Top 5 Equinix Competitors You Should Know About
What is Equinix? Equinix is a global colocation datacenter provider based in Redwood City, California specializing across 27 countries. Equinix, like many data centers, has seen an influx of hybrid cloud service competitors within their facilities explode in growth. Many clients find they need lower-cost…
Dark Fiber vs. Lit Fiber
Dark Fiber is private, nonpublic routable network in underground conduit or arial runs typically to connect point to point locations. Lit Fiber can be defined similarly however it’s often used to denote a “carrier” is on-net with their infrastructure. This on-net services typically provide global…
Zoom Breakout Rooms—Everything You Need to Know
Zoom’s Breakout Rooms feature has become status quo for daily team meetings for the virtual and remote workforce. What is Zoom Breakout Rooms and how does it work? Zoom’s Breakout Room feature has been improved upon over the recent Zoom Meeting product releases enabling more…
Contact Center Strategies for 2023
The contact center is the primary point of interface for your customers to your brand and often will shape permanent impressions, good or bad. Therefore, it’s critically important for stakeholders across the business to participate in short-term and long-term contact center strategies. The modern contact center…
Telecom Expense Management Consulting
Telecom Expenses Management Consulting provides cost reduction, process improvement, and re-negotiation options following a thorough audit of internet, voice, private network, and mobility services. Finding the right telecom expense management company can be difficult as experience matters. Carriers do not provide a rulebook or set…
POTS Line Replacement Guide for 2024 (with diagrams!)
POTS lines or Plain Old Telephone Systems have been in the US market for over 100 years based on copper analog infrastructure. “Ma Bell” aka AT&T was the original provider for lines to the home and every business nationwide. However, in recent years, many LECs…
How Contact Center User Interfaces will change in 2023
Contact Center as a Service (CCaaS) is the next-gen environment following a long standing PBX Call Center architecture we came to love. Now, integrating your CRM, Omnichannel, Analytics, Recording and more becomes much easier with everything in the cloud. Which Contact Center Interface is…
Connect SDWAN into AWS Transit Gateway (What The Experts Say)
Connecting SDWAN environments to AWS Transit Gateway is not an idea it’s a reality for most enterprises. When Amazon launched this option, the intention was to provide a native connection point to extend the WAN to AWS VPCs easily. This has been preferred compared to…