8×8 Integration with Microsoft Teams—What You Should Know in 2023
8×8 Teams Integration was one of the first combinations during the pandemic to support enterprises quickly moving off a legacy PBX. Users gain both the agility of a core Backoffice VOIP environment with an 8×8 MS Team solution. Enterprises have the option to use 8×8…
Oracle Cloud FastConnect Connectivity & Everything You Need to Know About Onramps
Oracle FastConnect is not challenging to design is you understand the mechanics of how simple these environments are. Deciding on the right connectivity to Public or Private Cloud can be a challenge but solving this key need will allow you to walk away with the…
Top 5 Equinix Competitors You Should Know About
What is Equinix? Equinix is a global colocation datacenter provider based in Redwood City, California specializing across 27 countries. Equinix, like many data centers, has seen an influx of hybrid cloud service competitors within their facilities explode in growth. Many clients find they need lower-cost…
The Best Diverse ISP Recommendations for 2023 (Full List)
In a very short period, many of the top enterprise applications have moved into the cloud. Most of these applications are served up by highly available architectures that include geographically diverse data centers. Many of the cloud-based applications can be categorized as critical to…
What is UCaaS? The Only Resource You Need For 2023
Unified Communications as a Service (UCaaS) is a collection of voice over IP (VOIP) communication with integration of video, chat, SMS/Text, call recording and more. The As A Service component is similar to other cloud options where organizations can purchase licenses per user. This is…
Zoom Breakout Rooms—Everything You Need to Know
Zoom’s Breakout Rooms feature has become status quo for daily team meetings for the virtual and remote workforce. What is Zoom Breakout Rooms and how does it work? Zoom’s Breakout Room feature has been improved upon over the recent Zoom Meeting product releases enabling more…
Bullhorn VOIP integration options in 2023
Bullhorn integration with VOIP providers is very easy to deploy, integrate into their CRM and perform functions such as click to dial easily. In the staffing world, finding the right candidate in a low unemployment rate market can be difficult. Using a CRM such as…
Healthcare IT Strategies in 2023
Many in IT face the question how can a healthcare organization improve its revenue cycle management while maintaining daily operations? Some debate if they should go all in with Managed IT Services for Healthcare or in-source/staff everything to support the needs. Each use case, the…
What is FCC 19-72 and What is Happening With POTS?
Table of Contents Introduction What is FCC 19-72? The Evolution of POTS Key Implications of FCC 19-72 Challenges and Opportunities What Do I Need to Do Now? Conclusion POTS FCC 19-72 Introduction Back in October of 2021, the team at Macronet Services posted an article called…
What are POTS Lines (Everything You Need to Know)
POTS Lines stands for Plain Old Telephone Service which are the analog copper services that have been in every business and residential home for 100 years. It is part of the Publicly Switched Telephone Network (PSTN) which supports routing calls from the origination to destination….