What is IPAM (DDI)—Everything You Need to Know in 2023
So What Exactly is IPAM (DDI)? As anyone in IT is aware, there is an ever-evolving spectrum of acronyms and even the most astute technologists can struggle to keep up. This brief article by the team at Macronet Services will give you some insight into…
Top Reasons to use and outsourced IT help desk
In today’s digital world, businesses rely heavily on their IT infrastructure to run their operations smoothly. With technology evolving at a rapid pace, businesses need to ensure that their IT systems are always up and running to avoid any downtime for employees. This is where…
Top Outsourced IT Help Desk Providers in Boston
Selecting a provider for an outsourced IT help desk is an important decision that can have a strong impact on the employee perception of the business environment. When selecting an outsourced IT help desk, businesses should consider several factors to ensure they choose the best…
Analog POTS Replacement & Top Savings Tips!
There are many reasons why you need to remove analog POTS systems from your network today especially due to increased costs. If you are entering a new construction building, you will absolutely run into a roadblock with the local carrier deploying copper facilities. Why…
Who Are the Leading Colocation Providers in Boston?
In today’s fast-paced world, data is the lifeblood of businesses. Companies rely on data to make informed decisions, drive growth, and stay ahead of the competition. As a result, the need for reliable and secure data centers is more critical than ever. Colocation providers offer businesses…
What is Wi-Fi 6 and how is it used in Retail Store Environments
Wi-Fi has become an integral part of our daily lives, and we rely on it to connect to the internet, stream media, and communicate with friends and family. However, as more devices connect to the internet, Wi-Fi networks can become congested and slow, resulting in…
What are the benefits and challenges of Edge Computing
Edge computing is a new computing paradigm that has emerged in recent years, driven by the growth of the Internet of Things (IoT), cloud computing, and the need for low-latency applications. Edge computing refers to the practice of processing and storing data at the edge…
Network Design Guide – What are the elements of Network Design
This Network Design Guide was created by the network architects at Macronet Services as a resource for IT professionals to consider each of the elements of network design in a logical format. This format may also serve as a guide when compiling network inventory, publishing…
Deploying Zoom Rooms in 2023
The talk about RTO (Return To Office) is now a reality. Many businesses have opted to minimize their real estate footprint around the globe and are focused on deploying highly functional conferencing technology in their go-forward offices and enabling productive collaboration. Macronet Services specializes in helping…
Contact Center Gamification Leaders for 2023
Gamification in the contact center refers to the use of game design elements, such as points, badges, and leaderboards, in a customer service setting to enhance engagement and motivation among agents. In recent years, the adoption of gamification in the contact center has been increasing as businesses…